Data Center Technician

Jobs via Dice

Chicago (IL)

On-site

USD 56,300 - 112,600

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan with company match

Paid time off and sick leave

Flexible spending accounts

Job summary

A leading company is seeking a Datacenter Technician to install and troubleshoot hardware in data centers. The position requires knowledge in IT hardware and strong communication skills. Candidates with 2+ years of experience in an IT environment are encouraged to apply. This role offers a comprehensive benefits package and the opportunity to work in a dynamic environment.

Qualifications

2+ years working in an IT environment.
Experience solving problems on servers, networking devices and IT equipment.
Experience taking on-call shifts and respond to critical events.

Responsibilities

Install and maintain hardware in data centers.
Participate and complete training to bridge skill gaps.
Maintain asset inventory and update internal applications.

Skills

Knowledge of server/storage/network hardware

Strong interest in learning new DC concepts

Strong verbal and written communication skills

Problem-solving skills

Education

2-year or 4-year degree or 4+ years of experience

Job description

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Hardware installation & configuration of enterprise servers and cabling infrastructure.
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
Troubleshooting and resolve Telco Connectivity issues.
Troubleshoot & Replace Network Switch equipment.
You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
Documentation of activities and build/modify SOPs.
Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
System power supplies and cabling install, fix and repair.

Job Description

What you'll be doing:

Hardware installation & configuration of enterprise servers and cabling infrastructure.
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
Troubleshooting and resolve Telco Connectivity issues.
Troubleshoot & Replace Network Switch equipment.
You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
Documentation of activities and build/modify SOPs.
Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
System power supplies and cabling install, fix and repair.

Responsibilities

Responsibilities:

Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
Maintain asset inventory and update internal application as needed.
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space.

Requirements:

Knowledge of server/storage/network hardware.
Strong interest in learning new DC concepts.
Strong verbal and written communication skills.
Day Shift - (4 days per week, 10-hour shifts). May include weekends and holidays.
Night Shift - (4 days per week, 10-hour shifts). May include weekends and holidays.
2+ years working in an IT environment.
Experience solving problems on servers, networking devices and IT equipment.
Inventory management experience. Ordering, receiving, and shipping server parts.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience raising issues to Sr. onsite staff and management as needed.
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
Knowledge of trunk infrastructure is a plus.

Preferred Qualifications

2-year or 4-year degree or 4+ Years of experience.
1 year+ of Data Center Experience

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us

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We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

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