Data Center Technician

SpaceX; Bastrop (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

SpaceX’s IT Infrastructure team is seeking a Data Center Technician to build and maintain multiple data centers. You will deploy and maintain infrastructure powering mission critical systems including servers, networks, HVAC and power.

The role requires experience with hardware architectures and hands-on data center operations, including rack and cable management, environmental monitoring, and proactive maintenance. Travel for surge support may be required.

Qualifications

• High school diploma or equivalent.
• Experience in a data center environment or with enterprise IT hardware.

Responsibilities

• Monitor and resolve networking, compute and rack power distribution infrastructure incidents in multiple data centers.
• Manage complete lifecycle for data center hardware including selection, deployment, operation, maintenance and decommission.
• Physically rack and cable data center equipment.
• Track and logically organize the physical storage of incoming data center equipment.
• Perform quality assurance testing and resolve recurring issues.
• Establish, schedule and track preventative maintenance procedures.
• Update documentation, including interconnect drawings, rack layouts and operation procedures.
• Monitor the environmental conditions and power/cooling systems of a data center to ensure they are optimized for servers, switches, storage arrays, and other devices.
• Maintain in depth quantitative performance and utilization data for detailed reporting and analytics to drive continuous improvement opportunities.
• Work with the supply chain team and vendors to evaluate, procure and manage inventory of data center equipment.

Skills

Data center experience

Linux shell

Scripting (bash)

Troubleshooting

Vendor hardware experience

Education

High school diploma or equivalent

Tools

HPE iLO

Cisco CIMC

Dell iDRAC

DCIM tools

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

DATA CENTER TECHNICIAN

Join SpaceX’s IT Infrastructure team as a Data Center Technician, where you’ll play a critical role in building and maintaining multiple data centers. As a key member of our team, you’ll deploy and maintain the infrastructure that powers our mission critical systems, including servers, networks, HVAC and power systems. The ideal candidate has experience working with various types of hardware architecture and understands the strength of each.

RESPONSIBILITIES:

• Monitor and resolve networking, compute and rack power distribution infrastructure incidents in multiple data centers
• Manage complete lifecycle for data center hardware including selection, deployment, operation, maintenance and decommission
• Physically rack and cable data center equipment
• Track and logically organize the physical storage of incoming data center equipment
• Perform quality assurance testing and resolve recurring issues
• Establish, schedule and track preventative maintenance procedures
• Update documentation, including interconnect drawings, rack layouts and operation procedures
• Monitor the environmental conditions and power/cooling systems of a data center to ensure they are optimized for servers, switches, storage arrays, and other devices
• Maintain in depth quantitative performance and utilization data for detailed reporting and analytics to drive continuous improvement opportunities
• Work with the supply chain team and vendors to evaluate, procure and manage inventory of data center equipment

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• Professional experience working in a data center environment or with enterprise grade IT hardware

PREFERRED SKILLS AND EXPERIENCE:

• Certifications related to IT infrastructure such as CompTIA Servier+, CompTIA Network+, CCNA, and CDCMP
• Experience with data center infrastructure management (DCIM) including tools to monitor, measure, manage, and/or control data center utilization
• In-depth knowledge of data center environments, servers, and network equipment
• Extensive experience installing, monitoring, and maintaining data center equipment
• Navigating the system’s directories and filing system
• Manipulating files in the Linux shell
• User permission configuration
• Package installation and software management
• Ability to identify and apply different filesystem types
• Using Linux commands for process management
• Basic troubleshooting and debugging
• Bash or other scripting
• Power and data center cooling capacity planning experience
• Exceptional analytical and troubleshooting skills
• Experience working with multiple vendor hardware architectures
• Experience working with server management tools such as HPE iLO, Cisco CIMC and Dell iDRAC
• Willingness and ability to respond to incidents after hours

ADDITIONAL REQUIREMENTS:

• Willingness to work overtime hours and weekends as needed
• Willing to participate in after-hours on-call rotation
• Willing to travel to other sites for surge support and systems familiarization
• Ability to lift up to 50lbs
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s ... or ... should reach out to [e-mail].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SpaceX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.