Data Center Tech

KGPCo Services, LLC; East Wenatchee (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

KGPCo Services, LLC is hiring a Data Center Tech in East Wenatchee, Washington. This position focuses on providing high-quality service at a data center by installing telecommunications equipment and ensuring customer satisfaction.

Ideal candidates will have a high school diploma, technical experience, two years in a similar role, and exceptional troubleshooting and customer service skills. This is a hands-on role that involves physical modification and installation of data equipment.

Qualifications

• At least two years of experience in a similar role.
• Ability to work well within a team and demonstrate leadership ability.

Responsibilities

• Install telecommunications equipment and associated infrastructure.
• Interface with customers and local supervisors to clarify project status.
• Plan and layout installation activities to meet dates.
• Install power and telecommunications equipment in data center.
• Conduct tests to document performance of hardware and software.
• Resolve technical issues and validate quality of work.

Skills

Troubleshooting cabling, hardware, and software issues

Microsoft programs and applications

iOS and/or Android applications

Good written and oral communication skills

Good customer service skills

Strong computer skills

Physical ability to handle equipment

Education

High school diploma or equivalent

Technical or college degree

Job description

Location

East Wenatchee, Washington, United States

Job Summary and Responsibilities

The Data Center Tech is responsible for providing high‑quality service in a data center facility, taking excellent care of customers, building relationships, questioning processes, working hard, working smart, and enjoying the experience.

• Installation of telecommunications equipment and associated infrastructure per customer standards.
• Act as a customer contact; interface with customers and local supervisors to clarify project status.
• Work well within a team and demonstrate some leadership ability.
• Plan and layout installation activities to meet dates and budgeted hours; oversee other personnel when required.
• Install power, fiber, switchboard cable, and telecommunications equipment in data center and other telecom facilities; familiar with iron work, bays, equipment rack installation, blueprint and schematic reading.
• Physically place, remove, or modify non‑working equipment, including cable trays, racking, data equipment cabinets, frames, servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls, and fuse panels.
• Route cables that supply AC and/or DC power or transmit data, identify, label, and terminate them, and conduct tests to document performance characteristics of hardware and software.
• Resolve equipment or technical issues, review and analyze work orders, drawings, records, and manuals, and perform quality validation on in‑process and completed work.
• Interact with all members of the organization—installation, engineering, and project management—as well as perform other duties requested by the manager.

Qualifications

• High school diploma or equivalent; technical or college degree preferred.
• At least two years of experience in a similar role.
• Proficient in Microsoft programs and applications.
• Proficient in iOS and/or Android applications.
• Ability to troubleshoot cabling, hardware, and software issues and resolve problems.
• Good written and oral communication skills.
• Good customer service skills.
• Strong computer skills.
• Physical ability to place, remove, or modify non‑working equipment.

Circet USA is an Equal Opportunity Employer—Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.