Data Center Systems Analyst

The University of Iowa; Iowa City (IA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Job summary

The University of Iowa Information Technology Services (ITS) seeks a Data Center Systems Analyst to join the team supporting the University’s enterprise data centers in Iowa City. This 100% onsite role will work hands-on with servers, hardware, cabling, and networking to deploy, maintain, troubleshoot, and support critical systems throughout their lifecycle.

The position emphasizes security, accurate documentation, and reliable operation, with collaboration across ITS and campus partners.

Qualifications

• Bachelor's degree in a field relevant to the position or equivalent experience.
• 1-2 years of enterprise IT experience with 250+ users recommended.
• Experience securing servers and applications as part of standard practices.
• Ability to communicate effectively with both technical and non-technical staff.
• Valid U.S. driver's license and ability to meet risk management requirements.

Responsibilities

• Install, configure, cable, label, maintain, and decommission servers and equipment in enterprise data centers.
• Gather system and network requirements for new technology deployments.
• Provide hands-on "remote hands" support for systems managed by IT partners.
• Troubleshoot hardware, connectivity, and infrastructure issues and identify root causes.
• Apply security standards and maintain inventories and documentation.
• Collaborate with teams to deliver reliable services and participate in after-hours on-call.

Skills

Server hardware

Networking

Cabling

Troubleshooting

Security practices

Documentation

On-call support

Education

Bachelor's degree

Tools

VMware

KVM

Hyper-V

SharePoint

NAS/SAN

Job description

Information Technology Services (ITS) at the University of Iowa is seeking a Data Center Systems Analyst to join the team supporting the University of Iowa's enterprise data centers.

This is a highly hands-on role for an IT professional who enjoys working directly with servers, hardware, cabling, networking, and the physical infrastructure that keeps critical systems running. This role will work across a broad range of technologies while partnering with technical teams throughout ITS and the University to deploy, maintain, troubleshoot, and support systems and services.

The person in this role will combine technical problem-solving with careful, detail-oriented infrastructure, helping ensure systems are installed securely, documented accurately, and supported reliably throughout their lifecycle.

Key Job Duties (not all inclusive):

Install, configure, cable, label, maintain, and decommission servers and other equipment in the University’s enterprise data centers.

Gather system and network requirements and assist with planning and provisioning new technology deployments.

Provide hands-on "remote hands" support for systems and equipment managed by IT partners across the University.

Troubleshoot hardware, connectivity, application, and infrastructure issues and assist with identifying root causes.

Apply security standards and best practices, while maintaining accurate inventories, system documentation, and cable records.

Collaborate with infrastructure teams, distributed IT staff, vendors, and campus partners to deliver reliable services, including participation in a rotating after-hours, on-call schedule.

This position offers the opportunity to work across a wide range of enterprise infrastructure technologies while developing a deep understanding of how large-scale IT environments operate.

There is an expectation that the individual in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University’s commitment to creative a welcoming and respectful environment for all.

This position has a project assignment of 1 year and is classified as a "specified term appointment" as a Systems Analyst (PIF1) with full fringe benefits.

This position is not eligible for University sponsorship for employment authorization.

This is a 100% onsite position.

The hiring range for this position is anticipated to be $55,000 - $60,000. Salary offers are based on a variety of factors, including education, experience, skills, and budget considerations. In limited circumstances, compensation outside of the anticipated range may be considered for candidates with exceptional qualifications.

Bachelor's degree in a field relevant to the position or an equivalent combination of education and related experience

Experience (typically 1-2 years) working in an enterprise level configuration (250+ users) including supporting and managing related technologies

Demonstrated ability to assist in system design

Experience in applying the process of securing servers and applications

Demonstrated ability to communicate effectively, both orally and in writing, with technical and non-technical staff

Demonstrated ability to perform troubleshooting skills in enterprise systems

Valid U.S. driver's license and the ability to meet the University of Iowa Fleet Safety requirements (see website for info) https://uiowa.edu/riskmanagement/vehicle-use

Ability to accomplish day to day tasks including move and transport equipment up to 50 pounds.

USA citizenship, permanent residency, or protected person status is required for ITAR compliance.

Desirable Qualifications:

Experience supporting, configuring, or administering MS SharePoint services

Experience with server cabinet and cable management and cable labeling.

Familiarity with virtualization (i.e. VMware, KVM, Hyper-V, VirtualBox, UCS)

Knowledge of Active Directory

Experience supporting technology in a higher educational setting

Experience with storage systems (NAS, SAN, iSCSI, etc.)

Knowledge of EIA/TIA standards and an understanding of fiber optic cabling, including patching, testing and documentation

Industry certifications

Information Technology Services will be hiring for one level listed within this requisition, depending on the qualifications of the successful finalist.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

• Classification Title: Systems Analyst
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Starting Salary Minimum: $55,000.00
• Starting Salary Maximum: $60,000.00

Contact Information

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .