Data Center Systems Analyst

University of Iowa; Iowa City (IA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health coverage

University-paid life insurance

Retirement plans

Generous leave policies

Job summary

The University of Iowa Information Technology Services is seeking a Data Center Systems Analyst to join the team supporting the University’s enterprise data centers. This highly hands-on role focuses on servers, hardware, cabling, networking, and the physical infrastructure that keeps critical systems running.

You will work across technologies, deploy, maintain, troubleshoot, and document systems while partnering with ITS and campus teams to ensure secure, reliable lifecycle support.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 1–2 years of enterprise-level configuration experience (250+ users).
• Assist in system design and securing servers & applications.
• Strong troubleshooting skills in enterprise systems.
• Effective communication with technical and non-technical staff.
• Valid U.S. driver’s license and ability to meet fleet safety requirements.

Responsibilities

• Install, configure, cable, label, maintain, and decommission servers and equipment in enterprise data centers.
• Gather system and network requirements for new deployments and provisioning.
• Provide hands-on "remote hands" support for systems managed across the University.
• Troubleshoot hardware, connectivity, and infrastructure issues; identify root causes.
• Apply security standards and maintain inventories, documentation, and cable records.
• Collaborate with teams to deliver reliable services and participate in an on-call rotation.

Skills

Server hardware

Networking

Cable management

Troubleshooting

Documentation

Communication

Education

Bachelor's degree (relevant field)

Tools

VMware

Windows Server

Active Directory

NAS/SAN

KVM/Hyper-V

Job description

Information Technology Services (ITS) at the University of Iowa is seeking a Data Center Systems Analyst to join the team supporting the University’s enterprise data centers.

This is a highly hands‑on role for an IT professional who enjoys working directly with servers, hardware, cabling, networking, and the physical infrastructure that keeps critical systems running. This role will work across a broad range of technologies while partnering with technical teams throughout ITS and the University to deploy, maintain, troubleshoot, and support systems and services.

The person in this role will combine technical problem-solving with careful, detail-oriented infrastructure, helping ensure systems are installed securely, documented accurately, and supported reliably throughout their lifecycle.

Key Job Duties (not All Inclusive)

• Install, configure, cable, label, maintain, and decommission servers and other equipment in the University’s enterprise data centers.
• Gather system and network requirements and assist with planning and provisioning new technology deployments.
• Provide hands‑on “remote hands” support for systems and equipment managed by IT partners across the University.
• Troubleshoot hardware, connectivity, application, and infrastructure issues and assist with identifying root causes.
• Apply security standards and best practices, while maintaining accurate inventories, system documentation, and cable records.
• Collaborate with infrastructure teams, distributed IT staff, vendors, and campus partners to deliver reliable services, including participation in a rotating after‑hours, on‑call schedule.

This position offers the opportunity to work across a wide range of enterprise infrastructure technologies while developing a deep understanding of how large‑scale IT environments operate.

If you enjoy solving problems, working hands‑on with technology, and seeing how enterprise infrastructure comes together from the server rack up, we encourage you to apply.

There is an expectation that the individual in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold the University’s commitment to creative a welcoming and respectful environment for all.

This position has a project assignment of 1 year and is classified as a "specified term appointment" as a Systems Analyst (PIF1) with full fringe benefits.

This position is not eligible for University sponsorship for employment authorization.

This is a 100% onsite position.

The hiring range for this position is anticipated to be $55,000 - $60,000. Salary offers are based on a variety of factors, including education, experience, skills, and budget considerations. In limited circumstances, compensation outside of the anticipated range may be considered for candidates with exceptional qualifications.

For a detailed job description, please email Melanie Bell at [e-mail].

Required Qualifications

• Bachelor's degree in a field relevant to the position or an equivalent combination of education and related experience
• Experience (typically 1-2 years) working in an enterprise level configuration (250+ users) including supporting and managing related technologies
• Demonstrated ability to assist in system design
• Experience in applying the process of securing servers and applications
• Demonstrated ability to communicate effectively, both orally and in writing, with technical and non-technical staff
• Demonstrated ability to perform troubleshooting skills in enterprise systems
• Valid U.S. driver’s license and the ability to meet the University of Iowa Fleet Safety requirements (see website for info) https://uiowa.edu/riskmanagement/vehicle-use
• Ability to accomplish day to day tasks including move and transport equipment up to 50 pounds.
• USA citizenship, permanent residency, or protected person status is required for ITAR compliance.

Desirable Qualifications

• Experience supporting, configuring, or administering MS SharePoint services
• Experience with server cabinet and cable management and cable labeling.
• Familiarity with virtualization (i.e. VMware, KVM, Hyper‑V, VirtualBox, UCS)
• Knowledge of Active Directory
• Experience supporting technology in a higher educational setting
• Experience with storage systems (NAS, SAN, iSCSI, etc.)
• Knowledge of EIA/TIA standards and an understanding of fiber optic cabling, including patching, testing and documentation
• Industry certifications

For questions or additional information, please contact [e-mail].

Additional Information

• Classification Title: Systems Analyst
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 3B
• Starting Salary Minimum: $55,000.00
• Starting Salary Maximum: $60,000.00

Contact Information

• Organization: Information Technology Services
• Contact Name: Melanie Bell
• Contact Email: [e-mail]

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university‑paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well‑being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world‑class performances at Hancher Auditorium, Big Ten athletics, top‑ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.