Data Center System Administrator

Lenovo; North Carolina; Hybrid; USD 85,000 - 105,000; Full time

Job summary

Lenovo Data Center Operations Support in Charlotte, NC is seeking a Data Center System Administrator with Linux, Unix, and RedHat expertise. The role requires on-site presence three days a week with remote support to customers, contributing to reliable, secure infrastructure and responsive service delivery.

You will monitor infrastructure, perform OS installations and upgrades, troubleshoot hardware and software, and produce monthly reports and customer communications.

Qualifications

• 3+ years of experience in Linux and system administration.
• Experience with RedHat, Unix variants and OS deployment.
• Strong troubleshooting and customer communication skills.

Responsibilities

• Monitor and manage data center infrastructure for reliability and security.
• Handle OS installation, upgrades and patching with minimal supervision.
• Respond to alerts, perform preventive maintenance, and report progress to customers.
• Act as single point of contact and maintain customer documentation.

Skills

Linux administration

System administration

Unix

RedHat

Tools

Confluent Slurm

Server hardware

Networking

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
We are currently hiring for a Data Center System Administrator in Charlotte, North Carolina, with experience in Linux, Unix, RedHat, to work a mix of on-site and remote support to our customers.
This role will require you to be on site at the customer\u2019s office 3 days a week.
As part of the Lenovo Data Center Operations Support team your responsibilities will include:

• Monitoring, maintaining, and managing the physical infrastructure of a data center, ensuring its smooth operation, reliability, and security.
• Monitoring power and cooling systems and network connectivity
• Hardware and system software debugging and troubleshooting.
• Operating System Management and Deployment
• Performing Hardware Break Fix, Hardware Replacements and Installations
• Responding to alerts, performing preventative maintenance, rolling out and upgrading firmware versions, and managing any issues that may arise to minimize downtime and optimize data availability
• Become the customers’ Single Point of Contact (SPOC).
• Following up and reporting the progress on all issues. Respond to users and provide support to them on the daily operations of the cluster.
• Daily system administration tasks, including granting, deleting access, Investigate and correct defects in the cluster as reported, adhering to the service levels.
• Resolve errors through developing, testing and implementing changes to the system.
• Provide corrective and preventive maintenance, troubleshoot and isolate defects.
• Perform Software and firmware testing for any fixes, upgrades, security patch.
• Update the customers’ documentation when and as necessary to reflect the changes made to the system.
• Compile Monthly Reporting and take part in monthly customer Service Reviews where required.

Basic Qualifications
3+ years of experience experience in Linux (ie Suse, RHEL CentOS) and system administration

Preferred Qualifications

• Experience in Confluent Slurm
• Experience in Server, storage and networking break fix, installation, and replacement
• Able to perform OS installation and upgrades with no supervision
• Experience in system troubleshooting, monitoring and support.
• Customer service skills including written and oral communication with client

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.