Data Center System Administrator

Lenovo; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Lenovo is hiring a Data Center System Administrator in Charlotte, North Carolina, to support Linux-based infrastructure in a mixed on-site and remote capacity. The role involves on-site presence three days a week at the customer’s office and comprehensive responsibilities across monitoring, maintenance, and troubleshooting of data center environments.

The successful candidate will have 3+ years of Linux system administration experience, including Suse, RHEL, or CentOS, and will handle OS

Qualifications

• 3+ years of experience in Linux system administration (Suse, RHEL, CentOS).
• Experience with server, storage and networking break fix and installations.
• Experience in OS installation and upgrades with minimal supervision.

Responsibilities

• Monitor, maintain and manage the data center physical infrastructure for reliability and security.
• Monitor power, cooling, and network connectivity of the data center.
• Perform hardware break fix, replacements and installations.
• Manage OS deployment and software/firmware testing for fixes and patches.
• Serve as the single point of contact for customers and report progress on issues.

Skills

Linux

Unix

RedHat

Suse

RHEL

CentOS

Confluent Slurm

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
We are currently hiring for a Data Center System Administrator in Charlotte, North Carolina, with experience in Linux, Unix, RedHat, to work a mix of on-site and remote support to our customers.
This role will require you to be on site at the customer\u2019s office 3 days a week.
As part of the Lenovo Data Center Operations Support team your responsibilities will include:

• Monitoring, maintaining, and managing the physical infrastructure of a data center, ensuring its smooth operation, reliability, and security.
• Monitoring power and cooling systems and network connectivity
• Hardware and system software debugging and troubleshooting.
• Operating System Management and Deployment
• Performing Hardware Break Fix, Hardware Replacements and Installations
• Responding to alerts, performing preventative maintenance, rolling out and upgrading firmware versions, and managing any issues that may arise to minimize downtime and optimize data availability
• Become the customers’ Single Point of Contact (SPOC).
• Following up and reporting the progress on all issues. Respond to users and provide support to them on the daily operations of the cluster.
• Daily system administration tasks, including granting, deleting access, Investigate and correct defects in the cluster as reported, adhering to the service levels.
• Resolve errors through developing, testing and implementing changes to the system.
• Provide corrective and preventive maintenance, troubleshoot and isolate defects.
• Perform Software and firmware testing for any fixes, upgrades, security patch.
• Update the customers’ documentation when and as necessary to reflect the changes made to the system.
• Compile Monthly Reporting and take part in monthly customer Service Reviews where required.

Basic Qualifications
3+ years of experience experience in Linux (ie Suse, RHEL CentOS) and system administration

Preferred Qualifications

• Experience in Confluent Slurm
• Experience in Server, storage and networking break fix, installation, and replacement
• Able to perform OS installation and upgrades with no supervision
• Experience in system troubleshooting, monitoring and support.
• Customer service skills including written and oral communication with client

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.