Data Center Server Operations Manager, GSO

Google; West Memphis (AR); On-site; USD 138,000 - 201,000; Full time

Job summary

Google in West Memphis, AR is seeking a Data Center Server Operations Manager to lead the MEM-based operations team and drive the reliability of Google's data center infrastructure. This mid-level role requires coordinating security procedures, EHS initiatives, and 24/7 operations across shifts.

You will mentor junior members, manage vendor and delivery teams, and participate in strategic initiatives to optimize performance and safety.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience managing technical, vendor, agreement management, or delivery teams.
• Ability to work non-standard hours, including weekends, night shifts, holidays and on shift-based schedules.
• Experience working in data center environments, including building and operating infrastructure, network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience with initiating and executing strategic initiatives in a global environment.
• Experience with data gathering, analysis and presentation skills.
• Track record of leading and improving Environmental Health and Safety (EHS) initiatives.
• Ability to foster a collaborative team environment to implement and drive the safety culture.

Responsibilities

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
• Manage round-the-clock operations across all shifts (days, nights, weekends) within the MEM metro area.

Skills

Team management

Data analysis

Linux/Unix administration

Vendor management

Education

Bachelor's degree in a technical field

Job description

Data Center Server Operations Manager, GSO

Google

West Memphis, AR, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience managing technical, vendor, agreement management, or delivery teams.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure, network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience with initiating and executing strategic initiatives in a global environment.
• Experience with data gathering, analysis and presentation skills.
• Track record of leading and improving Environmental Health and Safety (EHS) initiatives.
• Ability to foster a collaborative team environment to implement and drive the safety culture.

The Hardware Operations team is responsible for monitoring, maintaining and deploying the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure. You'll also participate in or lead local project teams on larger installations and develop project contingency plans. In this role, duties range from the physical deployment of data center-related technology to working closely with the various stakeholders. It will fall to you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. This position offers a great introduction to the wider engineering world at Google. Depending of your area of interest, capabilities, and geographical mobility, you will have the opportunity to develop either within Hardware Operations or move towards software development, engineering, networking operations or our project management groups.

In this role, your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $138000 - $201000 (USD) + 15% bonus target + equity + benefits Learn more about benefits at Google.

Responsibilities

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
• Manage round-the-clock operations across all shifts (days, nights, weekends) within the MEM metro area.

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See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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