Data Center Server Operations Manager, Global Server Ops

Google; Richmond (VA); On-site; USD 138,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Job summary

Google’s Facilities Management team oversees the daily operations of our offices, ensuring spaces run smoothly and efficiently. You will lead a dedicated team, handle project execution, and coordinate with partners to meet performance standards and safety requirements.

The role involves installing and configuring hardware and server software, including complex network components, while contributing to the design and lifecycle of our data centers and computing infrastructure at scale.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, contract management, or delivery teams.
• Ability to work non-standard hours, including weekends, night shifts, holidays and on shift-based schedules as required.

Responsibilities

• Lead a team of individuals; set and communicate goals and develop talent.
• Partner with teams to manage facility activities and set long-term strategies.
• Maintain security and operational procedures and analyze trends for improvements.
• Repair, fix, and perform preventative maintenance on equipment and infrastructure.
• Support Environmental Health and Safety compliance programs.

Education

Bachelor's degree in a technical field or equivalent practical experience.

8 years of experience in computing infrastructure, networking, operating systems, or hardware.

5 years of experience managing technical, vendor, contract management, or delivery teams.

Ability to work non-standard hours, including weekends, night shifts, holidays and on shift-based schedules as required.

Job description

• Bachelor's degree in a technical field or equivalent practical experience.


• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.


• 5 years of experience managing technical, vendor, contract management, or delivery teams.


• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
  

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.


• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.


• 5 years of experience managing technical, vendor, contract management, or delivery teams.


• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
  

Preferred qualifications

• Experience managing technical teams, vendor or contract management and service delivery.


• Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration.


• Track record of leading and improving Environmental Health and Safety initiatives.


• Knowledge of networks and computer hardware architecture, including maintenance and repair.


• Demonstrated strong performance and experience with data gathering, analysis and presentation skills.
  

About The Job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

This team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $138000 - $200000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.


• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.


• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.


• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.


• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .