Data Center Security Operations Leader

Amazon Inc.; Herndon (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Security Services Manager to lead operational security across our data centers within the AIS team. You will manage communications, write security processes, and drive improvements by analyzing hard data, while collaborating with partner teams and leaders.

The role emphasizes hands-on capability from theory to practice in physical security, dispatching, and daily security operations, with a focus on metrics, customer service, and multi-tasking across a

Qualifications

• 2+ years of process improvement procedures experience.
• 2+ years of overseeing security operations and working with security vendors/contractors experience

Responsibilities

• You will manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.
• Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness.
• Experience with workflow ticketing and extraction/development of performance metrics.
• Configure physical security devices including cameras, readers, and panels.
• Support daily operational security across a data center campus.
• Distill overarching security strategy into daily tactics to reach management goals.

Job description

Amazon Web Services (AWS) is seeking a Security Services Manager to lead operational security across our data centers within the AIS team. You will manage communications, write security processes, and drive improvements by analyzing hard data, while collaborating with partner teams and leaders.

The role emphasizes hands-on capability from theory to practice in physical security, dispatching, and daily security operations, with a focus on metrics, customer service, and multi-tasking across a