Data Center Reliability Technician

Amazon Web Services (AWS); Wink (TX); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to act as a frontline troubleshooter for mission-critical facilities.

You will monitor electrical, mechanical, and fire/life safety systems, perform PM and repairs, and support change management while ensuring high uptime and safety. You will travel between data centers, participate in 12-hour shifts, and work with contractors to install or decommission racks, with opportunities to contribute to reliability and efficiency

Qualifications

• 2+ years of relevant work experience.
• Experience in relevant work.
• Can bend or twist the body into unusual positions while working.
• Can use hands to manipulate small wires and objects.
• Can walk on job sites in uneven terrain.
• Can work at heights and from ladders.
• 2+ years of Microsoft Office products and applications experience.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Tools

Network design knowledge

Low voltage cabling

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to act as a frontline troubleshooter for mission-critical facilities.

You will monitor electrical, mechanical, and fire/life safety systems, perform PM and repairs, and support change management while ensuring high uptime and safety. You will travel between data centers, participate in 12-hour shifts, and work with contractors to install or decommission racks, with opportunities to contribute to reliability and efficiency