Data Center Reliability Engineer

DataBank; Lenexa (KS); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) with company matching

PTO and Holidays

Job summary

DataBank Holdings Ltd. is seeking a Critical Infrastructure Engineer to ensure 100% uptime across our data center operations. You will lead process improvements, oversee technical implementation, and drive reliability for mission-critical facilities.

Responsibilities include supervising facility teams, drafting SOPs/MOPs, coordinating hardware resources, and presenting status updates to stakeholders. The role requires strong leadership, deep knowledge of power, cooling, and networking, and

Qualifications

• Minimum 7 years of experience in data center facility operations and management.
• Proven supervisory and team leadership skills; experience managing technical teams.
• Bachelor’s degree in Engineering, Facilities Management, or related field preferred; equivalent training and experience considered.
• Strong knowledge of mission-critical infrastructure and networking technologies, including UPS, generators, power distribution, mechanical systems, and HVAC.
• Advanced understanding of industry standards, codes, and procedures, including ISO and OHSAS standards, and environmental/safety regulations.
• Exceptional written and verbal communication skills, including the ability to draft professional technical documents and deliver effective presentations.
• Demonstrated ability to multi‑task, prioritize, and manage multiple projects and deadlines in a high‑availability environment.
• Proficient in presentation and proposal development.
• Data center industry experience required.

Responsibilities

• Lead Process Improvement: Develop, implement, and drive best practices, policies, and procedures to optimize facility operations and service delivery.
• Technical Documentation: Draft and review Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) to ensure clarity, compliance, and effectiveness.
• Project Implementation: Oversee and ensure timely, successful deployment of customer solutions, including preparation and allocation of space, power, and network resources.
• Technical Presentations: Prepare and deliver technical presentations and status updates on facility systems to internal and external stakeholders.
• Facilities Management: Oversee the technical and operational aspects of critical facility infrastructure, including power, HVAC, UPS, generators, and mechanical systems, ensuring optimal performance and swift response to incidents.
• Reporting and Metrics: Produce and maintain monthly reports, operational metrics, and compliance documentation.
• Customer Integration: Provide advanced technical support during customer integration to ensure seamless implementation of data center solutions.
• Problem Resolution: Respond rapidly to and resolve facility issues to maintain 100% uptime and reliability.
• Leadership: Supervise and mentor facility operations staff; foster a culture of operational excellence and continuous improvement.
• Compliance: Maintain up-to-date knowledge and compliance with regulatory standards, including environmental, safety ISO 9000 (quality), ISO 14000 (environmental), and OHSAS 18000 (health & safety) standards.
• Other Duties: Perform additional responsibilities as required to support the success of the facility.

Skills

Leadership

Facility Operations

Networking Technologies

ISO/OHSAS Standards

Communication Skills

Education

Bachelor's degree in Engineering or related

Tools

UPS

Generators

Power Distribution

HVAC Systems

Job description

DataBank Holdings Ltd. is seeking a Critical Infrastructure Engineer to ensure 100% uptime across our data center operations. You will lead process improvements, oversee technical implementation, and drive reliability for mission-critical facilities.

Responsibilities include supervising facility teams, drafting SOPs/MOPs, coordinating hardware resources, and presenting status updates to stakeholders. The role requires strong leadership, deep knowledge of power, cooling, and networking, and