Data Center Quality Program Lead

Meta; San Francisco (CA); On-site; USD 150,000 - 209,000; Full time

Job summary

Meta seeks an experienced DD&D Quality Program Manager to join the DEC Quality team. This role oversees the 3rd Party Quality Agent program, establishing standards, and coordinating among on-site teams, agents, GCs, EORs, OEMs, and internal stakeholders to ensure on-time delivery of global campuses.

You will manage SOWs, agent onboarding, contracts, quarterly OKRs, track KPIs, and drive continuous improvements across design, delivery, and quality.

Qualifications

• Extensive experience in QA/QC or Cx for data centers or mission-critical construction projects.
• BS in Construction Management or Engineering or equivalent work experience.
• Experience with Design-Build and Design-Bid-Build programs.

Responsibilities

• Manage 3rd Party Agent program and onboarding.
• Update and maintain SOW templates for 3rd Party Quality Agents.
• Assign agents to sites based on needs and resources.
• Execute and manage 3rd Party Agent contracts.
• Lead vendor vetting and onboarding for program needs.
• Lead business reviews to evaluate performance and alignment with goals.
• Monitor agent performance and escalate issues.
• Hold monthly syncs with suppliers, GCs, and partners.

Skills

QA/QC expertise

Vendor management

Program management

Cross-functional collaboration

AI tools familiarity

Education

BS in Construction Management or Engineering

Tools

Autodesk BIM360 Field

Autodesk FORMA

Job description

Meta seeks an experienced DD&D Quality Program Manager to join the DEC Quality team. This role oversees the 3rd Party Quality Agent program, establishing standards, and coordinating among on-site teams, agents, GCs, EORs, OEMs, and internal stakeholders to ensure on-time delivery of global campuses.

You will manage SOWs, agent onboarding, contracts, quarterly OKRs, track KPIs, and drive continuous improvements across design, delivery, and quality.