Data Center Quality & Delivery Program Lead

Chicago (IL)

On-site

USD 150,000 - 209,000

Full time

3 days ago

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Job summary

Meta is seeking an experienced Design, Development, and Delivery (DD&D) Quality Program Manager to join our Data Center Engineering & Construction (DEC) Quality team. This role oversees the 3rd Party Agent program, establishes standards, and coordinates between on-site teams, 3rd Party Agents, GCs, EORs, OEMs, and internal Design Engineering stakeholders to ensure on-time delivery of our global campuses.

The candidate will drive metrics, manage contracts, onboard new agents, and lead quarterly

Qualifications

BS in Construction Management or Engineering or equivalent work experience.
Experience with Design-Build and Design-Bid-Build construction programs.
Experience in civil/structural, building envelope, mechanical, electrical, and I&C disciplines.
Experience leading QA/QC and Cx programs.
Experience in contractor, consultant, and vendor management.
Experience in mission critical power and cooling infrastructure.
Experience working in dynamic project environments with shifting priorities and timelines.

Responsibilities

Oversee 3rd Party Agent program management and contract execution.
Lead onboarding and vetting of new 3rd Party Agents.
Coordinate quarterly Quality OKRs and external alignment.
Track KPIs and escalation for quality issues.
Facilitate cross-functional coordination across Operations, Design, and Delivery.
Produce Health Dashboard and support quality lifecycle activities.
Drive resolutions of cross-business-unit friction items identified in retrospectives.