Data Center QA Specialist - Process Improvement

CBRE Group, Inc.; Manassas, Northern (VA, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

CBRE Group, Inc. in Manassas, VA is seeking a Quality Assurance Specialist to guide continuous improvement within Contract Quality Management. You will inspect procedures, review records, and ensure adherence to quality standards and client requirements.

The role requires a bachelor’s degree and five years of process optimization experience, plus Six Sigma or related certifications are preferred. You will conduct internal audits, manage QA/QC issues, and provide timely reports to site management.

Qualifications

• A bachelor's degree in business administration, process management, or operations.
• Five years' experience in process optimization, operations, or business management.
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change.

Responsibilities

• Inspect all procedures, specifications, methods, and results of production and installation.
• Review all projects/task records for accuracy and completeness before sending to customer.
• Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.
• Investigation of client quality complaints.
• Evaluation of new materials prior to field installation.
• Internal audits to verify compliance with regulations and standards.
• Provide a customer focused service that is responsive, flexible and cost effective.
• Participate in driving the demand planning process and ensure effective scheduling.
• Provide timely and relevant reports and analysis of key trends for managers as required.
• Responsible for the application of best practice.
• Comply with all relevant company safety rules, procedures and guidelines. To be aware of responsibilities under the company safety policy.
• Comply with the company policies and client needs.
• Deliver quality training experience to our employees.
• Responsible for providing Daily / Weekly updates to On -site Management team regarding all QA/QC issues.
• Will be responsible for maintaining issues that are submitted in the QMS.
• Will be responsible for tracking updates and closeout information for all open issues.
• Will be responsible for conducting Visual Inspections throughout each space.
• Completed Visual Inspection Checklists will be saved and uploaded into a QMS repository.

Skills

Quality assurance

Process optimization

Leadership

Communication

Strategic thinking

Analytical mindset

Problem solving

Mentoring

Change management

Attention to detail

Education

Bachelor's degree in business administration, process management, or operations

Job description

CBRE Group, Inc. in Manassas, VA is seeking a Quality Assurance Specialist to guide continuous improvement within Contract Quality Management. You will inspect procedures, review records, and ensure adherence to quality standards and client requirements.

The role requires a bachelor’s degree and five years of process optimization experience, plus Six Sigma or related certifications are preferred. You will conduct internal audits, manage QA/QC issues, and provide timely reports to site management.