Data Center Project Manager - Customer Service

Siemens; Wendell (NC); Remote; USD 77,000 - 132,000; Full time

Job summary

Siemens is seeking a Customer Service Associate Project Manager for Data Centers. This role can be remote or based in Wendell, NC, offering the chance to lead cross-functional teams and manage complex data-center projects from start to finish.

You will oversee safety, budget, schedule, quality, and performance, coordinate with engineers and vendors, monitor progress, and drive continuous improvement while building strong client relationships.

Qualifications

• 2+ years of direct service project management experience.
• Excellent written and verbal communication to present complex issues to multi-level audiences.

Responsibilities

• Manage projects from initiation to closeout, ensuring safety, budget, schedule, quality, and performance objectives.
• Coordinate with team members, stakeholders, and management, providing regular updates and managing customer expectations.
• Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Proactively identify project risks, develop mitigation strategies, and monitor vendor performance to ensure contract adherence.
• Track project budget, schedule completion, and perform monthly revenue forecasting.

Skills

Project management

Communication

Leadership

Education

Bachelor's Degree

Tools

MS Project

Job description

Customer Service Associate Project Manager – Data Centers

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid!

The Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Associate Project Manager to join our team, specifically our Data Centers team. This position can be remote or based out of Wendell, NC.

You’ll make an impact by:

As a CS Project Manager, you will be responsible for the successful execution of projects, from project initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities.

• Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
• Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
• Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
• Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting.
• Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
• Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
• Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.

Project Types:

Installation and commissioning, turn-key, design-build, EPC contracts, data center construction, power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit, managing teams of field service engineers as well as 3rd party suppliers, consultants and contractors.

Product types:

Low and medium voltage air insulated switchgear, medium voltage gas insulated switchgear and switches, low voltage panelboards and automatic transfer switches, air and liquid filled transformers, motor control centers, medium voltage contactors, integrated e-house electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors and supporting systems.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Successful completion of Project Management SkillBridge Program hosted by Siemens SI EA
• Bachelor’s Degree or equivalent combination of education and experience.
• Knowledge of electrical power distribution systems
• 2+ years of direct service project management experience.
• 2+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.

Preferred Qualifications:

• PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment.
• A degree in engineering or construction management.
• Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, and manufacturing.
• An understanding of medium and/or high voltage electrical equipment.
• An understanding of datacenter construction projects.
• Experience with MS Project or other relevant scheduling software.
• Strong leadership skills with experience in leading cross-functional project teams.
• Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

$77,219 $132,376 5% - 10%