Data Center Ops Supervisor: Lead Team, Boost Uptime

SpaceX Super Intelligence; Southaven (MS); On-site; USD 80,000 - 110,000; Full time

Job summary

SpaceXSI Memphis is seeking a Data Center Supervisor to oversee health and performance of our server and network infrastructure across data centers and POPs worldwide. You will lead a team of technicians, driving MTTD/MTTR improvements and ensuring reliable operations.

You will manage installation, maintenance, and troubleshooting of critical hardware, develop SOPs, coordinate with engineering, and ensure safe, efficient data center workflows in a fast-paced environment.

Qualifications

• High school diploma or equivalency certificate.
• 5+ years of experience with server, storage, compute and network hardware.
• 5+ years resolving issues on servers and networking infrastructure.
• Proven leadership in data centers or tech ops.

Responsibilities

• Lead and mentor a team of data center technicians to improve operations.
• Oversee installation, maintenance, and troubleshooting of servers and network gear.
• Manage data center operations, including power, cabling, fiber labeling, and decommissioning.
• Develop and enforce SOPs and safety protocols.
• Coordinate with engineering and provisioning for hardware intake and repair.
• Use internal apps for inventory and asset tracking.
• Manage data center tickets via Jira, ensuring timely resolution.
• Collaborate on network layout design and implementation.
• Lead initiatives to boost efficiency and reduce downtime.
• Provide on-call support for critical events.

Skills

Leadership

Linux

Python/Bash scripting

Data center operations

Education

High school diploma or equivalency certificate

Tools

Jira

Job description

SpaceXSI Memphis is seeking a Data Center Supervisor to oversee health and performance of our server and network infrastructure across data centers and POPs worldwide. You will lead a team of technicians, driving MTTD/MTTR improvements and ensuring reliable operations.

You will manage installation, maintenance, and troubleshooting of critical hardware, develop SOPs, coordinate with engineering, and ensure safe, efficient data center workflows in a fast-paced environment.