Data Center Operator - 2nd Shift

Wright State University; Dayton (OH); On-site; USD 43,000 - 45,000; Full time

Job summary

Wright State University in Dayton, OH is seeking a Computer Operator 3 to operate multiple complex computer systems in the Data Center, monitor console activity, and perform high-level problem analysis and resolution. The regular 40-hour work week is a 2nd shift from 2:30 pm to 10:30 pm, with scheduling changes to cover leaves.

The role requires a high school diploma or GED with experience, or some post-secondary education with related work; strong attention to detail, communication, and

Qualifications

• High school diploma or GED plus five years full-time related experience, or two years post-secondary education plus three years related experience.
• Excellent attention to detail, documentation, and customer service skills.
• Proficiency in basic computer applications and incident workflows.

Responsibilities

• Monitor and operate multiple systems in the data center; perform high-level problem analysis and resolution.
• Review logs, escalate issues as needed, and maintain documentation.
• Perform miscellaneous data center tasks and assist co-location clients while delivering quality service.
• Create and maintain turnover logs; escalate incidents to appropriate teams in a timely manner.
• Respond to environmental equipment emergencies and maintain security procedures.
• Assist with special projects, troubleshoot peripherals, and provide on-call support.

Skills

Attention to detail

Customer service

Communication skills

Problem analysis

Education

High school diploma or GED

Two years post-secondary education

Job description

Wright State University in Dayton, OH is seeking a Computer Operator 3 to operate multiple complex computer systems in the Data Center, monitor console activity, and perform high-level problem analysis and resolution. The regular 40-hour work week is a 2nd shift from 2:30 pm to 10:30 pm, with scheduling changes to cover leaves.

The role requires a high school diploma or GED with experience, or some post-secondary education with related work; strong attention to detail, communication, and