Part Time Data Center Facility Operator - Data Center Operations Support

Southern Arkansas University; Fayetteville (AR); On-site; USD 20,664 - 27,552; Part time

Job summary

A public university in Arkansas is seeking a part-time Data Center Facility Operator responsible for monitoring infrastructural operations in the data center, including power and cooling systems. The operator will manage incident reporting and ensure smooth operational flow. Candidates must hold at least a high school diploma, with preferred experience in IT helpdesk roles. This position emphasizes regular attendance and fostering effective working relationships.

Qualifications

• Formal education equivalent of a High School Diploma.
• Experience with an IT helpdesk preferred.

Responsibilities

• Monitor data center facility infrastructure for power and cooling.
• Serve as a dispatcher for campus systems issues.
• Manage trouble tickets, chat rooms, and phone calls.

Skills

Experience with an IT helpdesk

Education

High School Diploma

Job description

Part Time Data Center Facility Operator - Data Center Operations Support

This position is open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties

The Part Time Data Center Facility Operator will report to the Data Center Facility Manager in IT Services. The Operator will primarily be responsible for monitoring data center facility infrastructure, including power and cooling, to ensure that systems remain operational. If necessary, faults and other incidents will be escalated to service personnel. The Operator will also serve as a dispatcher when there are issues with campus systems and services. The Operator will manage trouble tickets, chat rooms, and phone calls as needed, forwarding those problems to technical staff. Additional duties will be to monitor production job flow, related job scheduling tasks and maintaining shift logs. Other duties as assigned.

Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications

• Formal education equivalent of a High School Diploma

Preferred Qualifications

• Experience with an IT helpdesk

Additional Information

Graduate students are subject to background checks.