Data Center Operations Technician: Critical Facilities

STACK Infrastructure US; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Dental Care

Vision Insurance

Life Insurance

Paid Time Off

Paid Leave Programs

Job summary

STACK Infrastructure US is seeking a Critical Operations Technician to support our Plano data center campus. You will manage day-to-day operations of data center systems, including electrical, mechanical, fire life safety, and base building controls, with a focus on safety, availability, and reliability.

You’ll execute preventive and predictive maintenance, monitor building systems, document discrepancies, and liaise with site management to optimize performance.

Qualifications

• High school diploma or equivalent.
• Minimum of 1-3 years’ experience in a data center or other related mission-critical operations role.
• Experience working with various Microsoft Office applications and other database housing software.
• Ability to handle a multitude of tasks and work well in stressful situations.
• General understanding of the electrical and mechanical systems used in a data center environment.
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.

Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Areas include Electrical, Mechanical, Building Monitoring, and Control.
• Tracking and trending operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with operations team to complete a preventive and predictive maintenance schedule.
• Identify and document maintenance discrepancies and work with site management to resolve site issues based on priorities.
• Ensure data center operates at maximum operational efficiency by analyzing conditions and implementing improvements.
• Manage systems to avoid unplanned outages.
• Coordinate and oversee power installations and upgrades.
• Utilize a CMMS system to manage and document maintenance and repair of data center systems.
• Provide day-to-day exceptional customer service and support.
• Incident escalation, response, and follow-up report writing.

Skills

Data center operations

Electrical systems knowledge

Mechanical systems knowledge

Troubleshooting under pressure

NFPA compliance knowledge

Education

High school diploma or equivalent

Bachelor’s Degree or equivalent work experience – preferred

Tools

MS Office

Database software

Job description

STACK Infrastructure US is seeking a Critical Operations Technician to support our Plano data center campus. You will manage day-to-day operations of data center systems, including electrical, mechanical, fire life safety, and base building controls, with a focus on safety, availability, and reliability.

You’ll execute preventive and predictive maintenance, monitor building systems, document discrepancies, and liaise with site management to optimize performance.