Data Center Critical Operations Technician

STACK Infrastructure US; Plano (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Vision insurance

401K

Job summary

STACK Infrastructure US in Plano, TX is seeking a Critical Operations Technician to support a local data center campus. You will operate, monitor, maintain, and respond to abnormal conditions across electrical, mechanical, and building monitoring systems, ensuring safety and reliability.

You will track operational data, participate in preventive maintenance, and coordinate power installations. The role requires multitasking in a high‑stress environment, familiarity with CMMS, and knowledge of

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred or equivalent work experience.
• 1-3 years' data center or mission-critical operations experience.
• Experience with Microsoft Office and data center databases.
• Knowledge of NFPA70e, NFPA72, NFPA25 and fire life safety codes.
• Ability to work outside normal hours and in high-stress environments.
• Must be able to lift up to 25 pounds.

Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Track and trend operational characteristics.
• Assist in preventive and predictive maintenance schedules.
• Coordinate and oversee power installations and upgrades.
• Provide day-to-day exceptional customer service and support.
• Write incident escalation reports.

Skills

Data center operations

Multitasking under pressure

Microsoft Office

Electrical & mechanical basics

Troubleshooting

Education

Bachelor's Degree or equivalent

Tools

CMMS

PC-based site monitoring systems

Job description

STACK Infrastructure US in Plano, TX is seeking a Critical Operations Technician to support a local data center campus. You will operate, monitor, maintain, and respond to abnormal conditions across electrical, mechanical, and building monitoring systems, ensuring safety and reliability.

You will track operational data, participate in preventive maintenance, and coordinate power installations. The role requires multitasking in a high‑stress environment, familiarity with CMMS, and knowledge of