Data Center Operations Technician

Brivo; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Brivo is hiring a Data Center Technician in Austin, TX. You will play a pivotal role in establishing state-of-the-art infrastructure, expanding our global data center operations, and supporting our growing network.

The role requires solid knowledge of data center power and mid-level Linux server skills to build, deploy, and maintain servers and storage systems. You will install and rack server hardware, troubleshoot issues, and collaborate with cross-functional teams.

Qualifications

• Solid grasp of data center power requirements.
• Mid-level technical expertise in Linux servers.
• Ability to build, deploy, and maintain servers and storage systems.
• Willingness to travel occasionally, including international destinations.

Responsibilities

• Proficiently install server and network equipment in data center environments, ensuring meticulous organization
• Assemble various Server and Data Storage machines, including motherboards, processors, memory, drives, fans, cables, and other components
• Diagnose and resolve hardware-related issues proactively and efficiently
• Establish effective communication channels with team members for assistance and task coordination
• Demonstrate self-direction and the ability to independently drive tasks to completion
• Precisely tackle intricate tasks with diligence
• Be open to occasional travel, including international destinations, as required
• Collaborate seamlessly with cross-functional teams to integrate server and network equipment
• Execute routine maintenance tasks, such as system updates and equipment replacement, to maintain optimal data center performance
• Contribute to developing and improving SOPs for data center operations
• Conduct data analysis and root cause analysis when required
• Assist in planning and executing data center expansion projects, including installation of new hardware and infrastructure
• Maintain detailed records of equipment installations, repairs, and upgrades
• Stay updated on latest data center tech and propose improvements for efficiency and reliability
• Cultivate safety, reliability, and quality in the data center team

Skills

Linux

Server hardware

Cable management

Data center operations

Travel readiness

Power requirements

Job description

Description

Join the dynamic team at Brivo as a Data Center Technician, where your role is pivotal in establishing state-of-the-art infrastructure, expanding our global data center operations, and supporting our growing network. Key qualifications include a solid grasp of power requirements and mid-level technical expertise in Linux servers. The ideal candidate will have the confidence and skills to efficiently build, deploy, and maintain servers and storage systems. This position offers an exciting opportunity for personal and professional growth as you work with real-world tools and infrastructure on a global scale. We are seeking technically proficient, self-motivated team players eager to contribute to our mission, shaping the future of data center technology and security solutions.

Location: Austin

Compensation: $20.00 - $25.00 / hour

Description

Join the dynamic team at Brivo as a Data Center Technician, where your role is pivotal in establishing state-of-the-art infrastructure, expanding our global data center operations, and supporting our growing network. Key qualifications include a solid grasp of power requirements and mid-level technical expertise in Linux servers. The ideal candidate will have the confidence and skills to efficiently build, deploy, and maintain servers and storage systems. This position offers an exciting opportunity for personal and professional growth as you work with real-world tools and infrastructure on a global scale. We are seeking technically proficient, self-motivated team players eager to contribute to our mission, shaping the future of data center technology and security solutions.

Key Responsibilities

• Proficiently install server and network equipment in data center environments, ensuring meticulous organization
• Assemble various Server and Data Storage machines, including motherboards, processors, memory, drives, fans, cables, and other components
• Diagnose and resolve hardware-related issues proactively and efficiently
• Establish effective communication channels with team members for assistance and task coordination
• Demonstrate self-direction and the ability to independently drive tasks to completion
• Precisely tackle intricate tasks with diligence
• Be open to occasional travel, including international destinations, as required
• Collaborate seamlessly with cross-functional teams to integrate server and network equipment
• Execute routine maintenance tasks, such as system updates and equipment replacement, to maintain optimal data center performance
• Contribute to developing and improving standard operating procedures (SOPs) for data center operations
• Conduct data analysis and root cause analysis when required.
• Assist in planning and executing data center expansion projects, including the installation of new hardware and infrastructure
• Maintain detailed records of equipment installations, repairs, and upgrades
• Stay updated on the latest advancements in data center technology and propose innovative solutions for enhanced efficiency and reliability
• Cultivate a culture of safety, reliability, and quality within the data center team

Skills, Knowledge & Expertise

• Preferred prior experience in data centers or Internet Service Providers (ISPs)
• Valuable proficiency in server hardware components
• Ability to lift equipment weighing up to 50 lbs
• Demonstrated ability to organize and manage copper, fiber, and power cables within racks
• Valid driver's license and capability to operate a personal vehicle
• Prior understanding and familiarity with Linux
• Knowledge of emergency response/standby/call out activities and protocols, with a background in HVAC or Electrical being preferred
• Ability to comprehend and interpret instructions, short correspondence, and memos, with the capacity to ask clarifying questions for understandingProficiency in responding to common inquiries or complaints from clients, co-workers, and supervisors
• Expertise in laying out, pulling, dressing, and terminating fiber and copper communications cabling
• Experience diagnosing and repairing IT hardware, servers, network switches, and structured cabling
• Desire and experience working in a fast-paced, hands-on environment
• Understanding of data center infrastructure and/or experience in business operation

About Brivo

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.

As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.