Data Center Operations Tech: Troubleshooting & Cabling

HighPoint Staffing Group, Inc; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

HighPoint Staffing Group, Inc. is seeking a Data Center Operations Technician in Mesa, AZ. The role focuses on monitoring data center facilities including electrical, HVAC, and security, and supporting network cable installations and rack/stack tasks.

You will respond to customer calls, troubleshoot issues, and assist with projects to ensure reliable service in a critical environment. Responsibilities include equipment maintenance, troubleshooting, hardware installation, cabling management,

Qualifications

• Minimum of two years in a NOC with complex data center facilities (Electrical, Mechanical, HVAC).
• Certification or formal training in data center operations is required.
• Strong verbal and written communication skills.
• Ability to work with senior leaders in delivering exceptional customer service.
• Ability to meet SLAs through proactive issue detection and reporting tools.
• Ability to follow documented support procedures and issue tracking entries.
• Proficient with Windows operating systems and Microsoft Office.

Responsibilities

• Equipment Maintenance: Perform routine inspections, maintenance tasks, and repairs on data center equipment.
• Troubleshooting: Diagnose and resolve hardware and software issues in a data center.
• Hardware Installation: Assist with installation, rack mounting, and cabling of server/storage/networking equipment.
• Cabling and Connectivity: Organize cabling infrastructure for connectivity and airflow.
• Inventory Management: Maintain accurate inventory records of data center equipment and spare parts.
• Monitoring and Alert Response: Monitor infrastructure and respond promptly to alerts to minimize downtime.
• Documentation: Document maintenance activities and configurations.
• Assistance with Projects: Support upgrades, migrations, and installations as directed.
• Safety and Compliance: Adhere to safety protocols and regulatory requirements.

Skills

NOC experience

Windows OS

Microsoft Office

Communication skills

Problem solving

SLA management

Team collaboration

Education

Data Center Operations Certification

Job description

HighPoint Staffing Group, Inc. is seeking a Data Center Operations Technician in Mesa, AZ. The role focuses on monitoring data center facilities including electrical, HVAC, and security, and supporting network cable installations and rack/stack tasks.

You will respond to customer calls, troubleshoot issues, and assist with projects to ensure reliable service in a critical environment. Responsibilities include equipment maintenance, troubleshooting, hardware installation, cabling management,