Data Center Operations System Engineer - Plano, TX

Lambda; Plano (TX); Presencial; USD 90 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

401k

Flexible PTO

Wellness stipend

Resumo da oferta

Lambda, The Superintelligence Cloud, is seeking a Data Center Operations Engineer to maintain and deploy critical data center infrastructure in Plano, TX. You will rack, label, cable, configure servers, storage and network gear, and troubleshoot issues on high-end GPU systems.

You will document topology in DCIM, coordinate deployment with supply chain, and manage parts and RMA flows. Strong Linux, networking, and power knowledge are required, with a readiness to travel for new site bring-ups.

Qualificações

• Experience with critical infrastructure systems in data centers (power, cooling, environmental monitoring, cabling).
• Familiar with carrier DIA testing, fiber testing and troubleshooting.
• Knowledge of cable optics and power theory (single/three phase).
• Solid server hardware and boot process understanding; experience with DCIM.
• Ability to structure and improve complex maintenance MOPs; cross-functional collaboration.

Responsabilidades

• Rack, label, cabling and configure new server, storage and network infrastructure.
• Troubleshoot hardware and software issues on GPU and networking systems.
• Document data center layout and network topology in DCIM software.
• Coordinate with supply chain and manufacturing for large-scale deployments.
• Manage parts depot inventory and track equipment through delivery to handoff.
• Collaborate with HW Support to resolve incidents and disseminate solutions.
• Coordinate RMA processes for faulty parts and replacements.
• Follow installation standards to ensure consistency across data centers.

Conhecimentos

Critical infrastructure

DC power theory

Cable management

Server hardware

Troubleshooting

Ferramentas

DCIM software

JIRA

Zendesk

Linux administration

NVIDIA NVL72

Infiniband 400Gb

Descrição da oferta de emprego

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our Plano, TX Data Center 5 days; shift work

What You'll Do

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in some of the world’s most advanced GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
• Partner with HW Support teams to ensure data center hardware incidents with higher level troubleshooting challenges are resolved, reported on and solutions are disseminated to the large operations organization.
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

You

• Have strong past experiences with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Be familiar with carrier DIA circuit test and turn ups, fiber testing and troubleshooting
• Basic knowledge of cable optics and the different types of use
• Solid understanding of single and three phase power theories
• PDU balancing and why it is important
• Familiar with multiple cable media types and their uses
• Knowledge of cold isle and hot isle containment
• Solid understanding of server hardware and boot process
• Ability to structure, collaborate and iteratively improve on complex maintenance MOPs.

• Working with product management, support, and other teams to align operational capabilities with company goals.
• Translating business priorities into technical and operational requirements.
• Supporting cross-functional projects where infrastructure plays a critical role.

• Are action-oriented and willingness to train junior staff on best practices
• Are willing to travel for bring up of new data center locations as needed

Nice to Have

• Have 3+ years experience with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Experience with/or knowledge of network topology and configurations and 400gb Infiniband architectures.
• Experience with/or knowledge of DDP or SCM cluster storage systems.
• Have 3+ years working with and reporting from a ticketing systems like JIRA and Zendesk
• Advanced experience with Linux administration
• Experience with High Performance Compute GPU systems (air or water cooled) - especially Nvidia NVL72

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

• Founded in 2012, with 500+ employees, and growing fast
• Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
• We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
• Our values are publicly available: https://lambda.ai/careers
• We offer generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan that we all actually use

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.