Data Center Operations Director

Seneca Resources Company, LLC; Texas; Remote; USD 185,000 - 190,000; Full time

Job summary

Seneca Resources is seeking a Data Center Operations Director to lead large-scale data center programs for enterprise clients. This remote U.S. role requires travel up to 50% and involves delivering on schedule, within budget, and with exceptional client satisfaction.

You will oversee program planning, governance, and Day 2 operations, driving P&L, revenue forecasting, and cross-functional leadership across teams in multiple geographies.

Qualifications

• Bachelor’s degree in Engineering, IT, Business, Project Management, or related field.
• 10–12 years total work experience with 8–10 years in PM and 4–5 years in program management.
• Experience leading three programs valued at $100M+ across geographies.

Responsibilities

• Lead end-to-end delivery of large-scale data center programs.
• Develop multi-year roadmaps aligned with client requirements and growth strategies.
• Oversee PMO governance, org charts, RACI matrices, and stakeholder management.
• Manage Day 2 operations and post-install support across multiple sites.
• Own P&L, revenue forecasting, cost tracking, and financial reporting.

Skills

Data center operations

Program management

Leadership

Client relationship management

Cross-functional collaboration

Budget management

Education

Bachelor’s Degree

Tools

MS Project

SharePoint

Salesforce

ERP systems

Job description

Role: Data Center Operations Director

Location: Remote U.S. not west, Prefer South Central, South East

Flexible to travel as business demands, estimate 50%

Direct Hire – Salary range $185K-$190K

Fulltime

Job Description:

Position Summary

The Data Center Delivery Leader is accountable for the strategic leadership, operational excellence, and successful delivery of large? Scale data center programs and deployments for Black Box’s hyperscale and enterprise clients. This role ensures that all data center projects and operational activities are delivered on schedule, within budget, at the highest quality standards, and with exceptional client satisfaction.

Primary Roles & Responsibilities

Program & Operational Leadership

• Executes Black Box standards, processes, and methodologies for data center program planning, deployment, and operational management.
• Leads end-to-end delivery of hyperscale or large-scale data center infrastructure programs, including structured cabling, network infrastructure, power/space planning, and Day 2 operations.
• Develops and maintains multi-year program roadmaps aligned with client requirements and growth strategies.
• Provides direct leadership and oversight to project managers, field supervisors, installation teams, and operational support staff.
• Establishes program governance structures including org charts, RACI matrices, communication plans, and stakeholder management frameworks.

Client Relationship & Business Management

• Acts as the primary executive point of contact for assigned clients, ensuring alignment on scope, schedule, risks, and expectations.
• Partners with account management to identify client needs and develop scalable solutions and service offerings.
• Conducts recurring client reviews covering program performance, risks, issues, financials, and strategic opportunities.
• Drives expansion of services and identifies new business opportunities within existing accounts.

Program Execution & Delivery Excellence

• Leads the creation and approval of program and project plans, including WBS/OBS structures, requirements management, cost estimates, material planning, and risk/communication plans.
• Oversees installation and build activities, ensuring adherence to design standards, safety requirements, and quality expectations.
• Ensures timely procurement and delivery of materials in partnership with Supply Chain and Procurement teams.
• Develops Statements of Work (SOWs) and negotiates pricing with subcontractors and installation partners.
• Provides leadership for Day 2 support operations across multiple active data center environments.

Financial & Performance Management

• Owns P&L for assigned programs, ensuring profitability and financial accuracy.
• Manages revenue forecasting, cost tracking, margin performance, and financial reporting.
• Ensures compliance with project control fundamentals: scope, schedule, cost, quality, and risk management.
• Reviews SOWs, pricing models, and proposals during pre?sales cycles.
• Supports contract negotiations, MSAs, SOWs, licensing agreements, and post?installation support agreements.

Organizational Leadership & Continuous Improvement

• Mentors and develops project management and operational staff across the Data Center organization.
• Promotes continuous improvement of delivery methodologies, operational processes, and PMO standards.
• Drives adoption of best practices in workforce management, resource planning, and operational scalability.
• Achieves performance targets for Key Performance Indicators (KPIs) established by leadership.
• Performs other duties as assigned.

Skills & Abilities

• Deep expertise in data center operations, including hyperscale or large-scale infrastructure deployments.
• Strong program and project management capabilities with demonstrated success in complex, multi-site programs.
• Exceptional leadership skills with the ability to inspire and mobilize global, diverse teams.
• Strong client relationship management and consultative communication skills.
• Ability to influence cross-functional teams and drive organizational change.
• Proven ability to meet aggressive timelines and manage large budgets.
• Excellent written and verbal communication skills.
• Proficiency with MS Office, SharePoint, MS Project, PPM tools, ERP systems, Salesforce, workforce management platforms, and cloud-based technologies.
• Highly organized, self-motivated, and capable of managing multiple priorities.

Qualifications

Education

• Bachelor’s Degree required;
• Preferred fields: Engineering, IT, Business, Project Management, or related disciplines.

Certifications

• PMP required.
• PgMP or equivalent advanced program management certification preferred.

Experience

• 10–12 years of total work experience.
• 8–10 years of project management experience, including 4–5 years of program management.
• Proven experience managing at least three programs valued at $100M+ each.
• Experience leading matrixed teams across multiple geographies

About Seneca Resources

Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.