Data Center NOC Engineer II – Tier II

Astreya; Denver (CO); On-site; USD 75,000 - 119,000; Full time

Benefits offered by this job

Medical benefits (UHC/Kaiser)

Dental

Vision

401k Plan

Paid Time Off

Tuition Reimbursement

Job summary

Astreya is hiring a Network Operations Engineer II for our Denver, CO location. The role focuses on advanced troubleshooting, fault isolation, and incident escalation within a globally distributed data center network.

You will act as the primary escalation point for Tier 1, own complex cases, and contribute to monitoring, automation, and process improvements to optimize network operations.

Qualifications

• Bachelor’s degree in CS/Networking or equivalent experience.
• 5+ years of network operations experience, IP/optical networks focus.
• Certifications preferred: CCNP, JNCIP, ITIL v4.

Responsibilities

• Operate and troubleshoot a global Data Center network (routing/switching).
• Provide Tier 2 support and escalate to higher-level teams when needed.
• Monitor incident response, tickets, and SLA adherence.
• Document change management, VLANs, subnets, and DNS modifications.
• Participate in automation, dashboards, and capacity planning.

Skills

Analytical thinking

Problem solving

Communication

Autonomous work

Education

Bachelor’s degree or equivalent experience

CCNP

JNCIP

ITIL v4

Tools

SolarWinds

Nagios

PRTG

ServiceNow

Jira

Job description

Astreya is hiring a Network Operations Engineer II for our Denver, CO location. The role focuses on advanced troubleshooting, fault isolation, and incident escalation within a globally distributed data center network.

You will act as the primary escalation point for Tier 1, own complex cases, and contribute to monitoring, automation, and process improvements to optimize network operations.