Data Center Network Deploy Technician, DCC Communities

Amazon; Sterling (VA); On-site; USD 37,195 - 66,124; Full time

Job summary

Amazon Web Services (AWS) is seeking a Network Deploy Technician to join our infrastructure operations team in Sterling, VA. You will work with minimal supervision to sustain and scale our next-generation networks and help automate operational processes across data centers.

Requirements include 2+ years hardware troubleshooting, 1+ year networking experience, a high school diploma, and willingness to travel up to 90% (including international).

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma

Responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including network device configuration and low level application interaction
• Up to 90% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Moving and lifting computer equipment up to 40 lbs
• Availability to work in an environment that operates 24/7
• Any physical requirements are expectations with reasonable accommodations.

Skills

Hardware troubleshooting

Networking experience

Customer interaction under pressure

Education

High school diploma

Job description

Description

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position’s responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Key job responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including network device configuration and low level application interaction
• Up to 90% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Moving and lifting computer equipment up to 40 lbs
• Availability to work in an environment that operates 24/7

Any physical requirements are expectations with reasonable accommodations.

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, VA, Sterling - 27.00 - 48.00 USD hourly