Data Center Network Deploy Technician, GND Deploy

Amazon Web Services (AWS); Manassas (VA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Network Deploy Technician to join our infrastructure operations team in Manassas, VA. You will scale support across data centers, assist capacity planning, and collaborate with customers and vendors to drive project execution in a fast-paced environment.

You will leverage experience in large-scale networks and network deployment, troubleshooting, and operational procedures to maintain reliable, scalable infrastructure.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.
• 1+ years of experience in Data Center Operations or technical project management, or similar technical roles.

Responsibilities

• Scale support of several data center locations and assist in capacity management.
• Work closely with internal customers and external vendors to facilitate project execution as directed by Network Leadership and Technical Project Managers.
• Provide management and support of AWS’ vast network infrastructure and follow best practices.

Skills

Hardware troubleshooting

Networking experience

Customer interaction under pressure

Data center operations

Education

High school diploma or equivalent

Tools

Telnet

Traceroute

Iperf

Packet capture

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At Amazon, we\'re working to be Earth\'s most Customer-centric Company and Earth\'s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you\'d like to help us build and expand the Cloud, this is your chance to make history.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position\'s responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

All Physical Requirements Are Expected With Reasonable Accommodations

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

Traveling within and outside of regional work area is required.

About The Team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there\'s nothing we can\'t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it\'s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We\'re continuously raising our performance bar as we strive to become Earth\'s Best Employer. That\'s why you\'ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma
• 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience, or experience in similar technical roles

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• industry standard certification (CompTIA, CCENT, or Network+), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
• 1+ years of network cabling, optic types, and test equipment experience, or experience in computer networking
• Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in managing and troublshooting network
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Knowledge of networking protocols, to include HTTP(S), DNS, and TCP/IP

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, VA, Manassas - 27.98 - 48.99 USD hourly

Job ID: A10494622