Network Deploy Technician , DCC Communities

Amazon Web Services (AWS); Herndon (VA); On-site; USD 50,600 - 113,200; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for professional development

Job summary

A leading cloud service provider is seeking a Network Deploy Technician to support data center operations and network stability. Key responsibilities include troubleshooting network issues, managing project workflows, and collaborating with internal and external stakeholders. The ideal candidate has 1+ year of relevant IT experience and a high school diploma. This role offers a competitive salary and means of support in a dynamic environment.

Qualifications

• 1+ year of experience in IT roles like Computer Hardware Repair, Network Deployment, etc.
• Understanding of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux).
• Knowledge of networking protocols (BGP, OSPF).

Responsibilities

• Manage work and priorities through ticketing system.
• Troubleshoot networking and connectivity issues.
• Collaborate with stakeholders to remove project obstacles.

Skills

Networking troubleshooting

Infrastructure cabling

Technical project management

Education

High School diploma or equivalent

Tools

VFLs

OTDR

power meters

Job description

Overview

Join to apply for the Network Deploy Technician , DCC Communities role at Amazon Web Services (AWS).

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

All Physical Requirements Are Expected With Reasonable Accommodations.

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

Key responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaboration with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
• Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Moving and lifting computer equipment up to 40 lbs
• Availability to work in an environment that operates 24/7

A day in the life

• Report current status via ticketing system, status reports, and email
• Maintain accurate records and document problems and processes
• Collaboration with various stake holders to remove project obstacles
• Exhibit quality workmanship on all work and maintain site cleanliness

Qualifications

Basic Qualifications

• High School diploma or equivalent
• 1+ year of experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management

Preferred Qualifications

• Data center experience; Industry standard certifications (CompTIA, CCENT, Network+)
• Knowledge of network cabling, optic types, and test equipment
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year in our lowest geographic market up to $113,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon Data Services, Inc.