Data Center Lead- PNB

Meta; Papillion (NE); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Meta's Data Center Lead for PNB Papillion, NE, oversees a team of Data Center Technicians responsible for server and network break/fix at a Meta data center site. Reporting to the Fleet Operations Manager, the DCL manages coverage, performance and development, runs biweekly 1:1s, and escalates incidents to ensure rapid, safe and reliable operation around the clock.

This hands-on leadership role grows technicians to independent operation while upholding high quality and safety standards across

Responsibilities

• Lead Data Center Technicians and coordinate server and network break/fix operations at the Papillion, NE data center site.
• Manage site coverage, shift scheduling, and on-call rotations to ensure 24/7 availability and rapid incident response.
• Develop technicians through 1:1s, set growth plans, and monitor proficiency milestones and safety standards.

Job description

# Data Center Lead- PNBPapillion, NE Data Center Operations+ 1 moreApply nowAs part of the Fleet Operations, Reliability and Central Engineering (“FORCE”) team at Meta, the Data Center Lead (“DCL”) leads a team of Data Center Technicians responsible for server and network break/fix at a Meta data center site. Reporting to a Fleet Operations Manager (“FOM”), the DCL owns team performance, coverage, and development for their sites while serving as the operational escalation point for the team. This is a hands-on leadership role built for someone who can grow technicians from supervised execution to independent operation, hold a high quality and safety bar, and partner across Fleet Ops and cross functional partners to keep the fleet healthy.---## Data Center Lead- PNB Responsibilities* People development. Directly manage Data Center Technicians. Run biweekly 1:1s, set clear goals, and build personalized growth roadmaps that move technicians from supervised work toward independent operation. Give real-time, actionable feedback.* Proficiency management. Ensure each technician clears defined proficiency milestones: data center fundamentals, safety certification, MOP execution, and \"Independent\" status. Track qualification by platform so work assignment matches demonstrated skill.* Team Performance. Author performance reviews, hold a high standard of excellence in performance and results. Address performance gaps promptly in partnership with your FOM and HR Employee Relations partner.* Coverage and scheduling. Own the site shift schedule, weekend rotation, and on-call rotation. Build coverage that meets the needs of a 24/7 operation, distributes weekend and off-hours duty equitably, and keeps experienced technicians on every shift. Allocate work across the team and surface capacity risks to your FOM early, with mitigation options attached.* Incident leadership. Serve as the site operational escalation point for technicians. Lead response to site-impacting events, coordinate across functions, and ensure clean handoffs. Partner with ProdOps engineers and SMEs for deep technical diagnosis and systemic fixes.