Data Center Infrastructure Engineer

hitachi; Norman (OK); On-site; USD 90,000 - 140,000; Full time

Job summary

Hitachi Vantara in Norman, Oklahoma is expanding its Engineering Data Center Lab and seeks an experienced Data Center Infrastructure Engineer to provide hands-on support for compute, storage, networking, and rack hardware.

You will deploy, migrate, troubleshoot, maintain, and manage lifecycle of data center infrastructure for global engineering and product teams, with opportunities to work across disciplines and support planned maintenance.

Qualifications

• 7+ years of experience in enterprise data centers or engineering labs.
• Strong hands-on experience with compute, storage, networking, and data center infrastructure.
• Experience with hardware migrations, deployments, relocations, or consolidation.

Responsibilities

• Install, rack, cable, relocate, troubleshoot, and decommission data center equipment.
• Support hardware migrations and lab expansions.
• Execute approved infrastructure changes and maintain documentation.

Skills

Years of experience

Data center infra

Rack & cabling

Hardware troubleshooting

ITSM familiarity

Tools

Jira Software

Jira Service Management

Confluence

ServiceNow

DCIM/CMDB

Job description

Function

Product

Our Company

We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks - can focus on achieving the incredible with data.

If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.

Job description

Position Overview

Hitachi Vantara is expanding its Engineering Data Center Lab infrastructure in Norman, Oklahoma as part of a multi-year consolidation of its U.S. engineering lab footprint.

We are seeking an experienced Data Center Infrastructure Engineer to provide hands‑on infrastructure support and execution for the Norman Engineering Lab. This role will support the deployment, migration, operation, troubleshooting, maintenance, and lifecycle management of compute, storage, networking, and supporting data center infrastructure used by global engineering and product teams.

Key Responsibilities

• Install, rack, cable, relocate, troubleshoot, repair, and decommission enterprise compute, storage, and network equipment.
• Participate in hardware migrations, infrastructure deployments, lab expansions, and consolidation activities.
• Execute approved implementation plans and infrastructure changes.
• Troubleshoot server, storage, network, power, cabling, optics, firmware, and hardware connectivity issues.
• Support console access, BMC, iLO, iDRAC, IPMI, firmware updates, hardware validation, and remote-hands requests.
• Install and maintain copper and fiber connectivity, rails, cable‑management components, and related rack infrastructure.
• Validate rack space, power, connectivity, cabling, and deployment readiness before installation.
• Maintain accurate rack elevations, asset records, serial numbers, equipment locations, and cabling documentation.
• Create and update incidents, service requests, work items, and change records with accurate technical details.
• Work with Network, Systems, Storage, Product Services, Engineering, Facilities, and global technical teams.
• Support hardware staging, shipping, receiving, inventory, return, and disposal activities.
• Follow established safety, security, change‑management, and operational procedures.
• Identify discrepancies or risks and elevate before making changes.
• Create and maintain implementation documentation, procedures, and runbooks.
• Participate in planned maintenance and occasional after‑hours activities as required.

Required Qualifications

• 7+ years of experience supporting enterprise data centers, engineering labs, infrastructure environments, or similar operations.
• Strong hands‑on experience with enterprise compute, storage, networking, and physical data center infrastructure.
• Experience supporting hardware migrations, infrastructure deployments, relocations, or consolidation activities.
• Strong understanding of rack layouts, structured cabling, fiber optics, A/B power, PDUs, and equipment installation practices.
• Experience troubleshooting hardware, network connectivity, storage connectivity, cabling, and related infrastructure issues.
• Experience with enterprise Ethernet, Fibre Channel, and remote hardware‑management technologies.
• Ability to interpret implementation plans, rack elevations, network diagrams, and technical documentation.
• Experience with ticketing, change‑management, asset‑management, inventory, CMDB, or DCIM systems.
• Ability to independently execute routine and moderately complex infrastructure work.
• Strong documentation, organizational, and communication skills.
• Ability to recognize operational risk and elevate appropriately.
• Ability to safely install and move data center equipment.
• Ability to work onsite in Norman, Oklahoma.

Preferred Qualifications

• Experience with Hitachi Vantara infrastructure technologies.
• Experience with Cisco, Brocade, Dell, HPE, Lenovo, VMware, Red Hat, or comparable enterprise platforms.
• Working knowledge of Linux and Windows Server environments.
• Experience with virtualization platforms.
• Experience with DCIM, CMDB, monitoring, asset‑management, or capacity‑management systems.
• Experience supporting engineering, development, quality‑assurance, high‑density compute, GPU, or AI environments.
• Relevant infrastructure, networking, systems, virtualization, cloud, or data center certifications.
• Familiarity with Python, PowerShell, Bash, Ansible, APIs, or similar automation technologies a plus.

Tools & Platforms

• Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Microsoft Visio or similar diagramming tools.
• ITSM and work‑management platforms such as: Jira Software
• Jira Service Management
• Confluence
• ServiceNow
• Experience creating, updating, and closing incidents, service requests, work ite