Data Center Hardware Technician - Denton, TX

PGTEK; Denton (TX); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Vision Plan

Dental Insurance

HSA option

401(k) match

Pet insurance discount

Job summary

PGTEK in Denton, TX is seeking a Data Center Hardware Technician to support Dell server infrastructure in a fast-paced, onsite environment. You will perform rack-and-stack, diagnostics, and repairs to maintain uptime and efficiency.

Ideal candidates are detail-oriented, physically capable, able to lift up to 65 lbs, and comfortable collaborating with a team. The role requires 100% onsite work in Denton; first shift with rotation.

Qualifications

• Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Hands-on experience diagnosing hardware issues and performing part replacements.
• Strong problem-solving abilities and technical insight into server operations.
• Excellent communication skills with a professional, customer-first approach.
• Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Committed to delivering high-quality work with strong attention to detail.

Responsibilities

• Hardware Maintenance & Repair: Break/fix services on Dell servers, including replacement of GPUs, NICs, memory, and other components.
• Ticket Management: Track, prioritize, and resolve hardware-related service tickets promptly.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using server architecture knowledge.
• Customer Service & Communication: Maintain clear, professional communication with team members and stakeholders.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, perform tasks in a physically demanding environment.
• Team Collaboration: Work with technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision: Ensure tasks and repairs are performed to a high standard of accuracy.

Skills

Dell server expertise

Break/Fix

Troubleshooting

Customer focus

Physical capability

Detail-oriented

Tools

Dell Server Diagnostics

Job description

Data Center Hardware Technician

Denton, TX (100% onsite)

This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience)

Overview

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands‑on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail‑oriented, physically capable, and comfortable working onsite within a team‑based datacenter setting.

Key Responsibilities

• Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management: Track, prioritize, and resolve hardware‑related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information

• Must be a US citizen.
• This position requires 100% onsite presence in Denton, TX
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

Requirements

• Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency: Hands‑on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills: Strong problem‑solving abilities and technical insight into server operations.
• Customer Focus: Excellent communication skills with a professional, customer‑first approach.
• Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail‑Oriented: Committed to delivering high‑quality work with strong attention to detail.

Preferred Qualifications

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice‑to‑Have Skills

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Benefits

Our comprehensive benefits package for full‑time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long‑Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

About PGTEK

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.