Data Center FOC Operator: Incident Response & Uptime

Apple Inc.; Prineville (OR); On-site; USD 70,000 - 95,000; Full time

Job summary

Apple Inc. in Prineville, Oregon seeks a Critical Facilities Operations Center Operator to monitor and manage essential infrastructure in a high‑availability data center.

You will own monitoring systems, respond to alarms, coordinate incident response, and uphold maintenance standards in a 12‑hour shift pattern including graveyard, weekends, and holidays. The role requires hands‑on experience with EPMS/BMS/FLS, CMMS, and mechanical/electrical systems, plus strong communication and

Qualifications

• 2+ years experience with EPMS, BMS and/or FLS controls systems.
• 2+ years in critical facilities, data center environments, or military ratings.
• Experience with CMMS or similar maintenance tools.
• Experience with mechanical, electrical, and fire life safety systems.
• Physical ability to perform tasks up to 75 lbs.
• Ability to work 12‑hour shifts, including overtime as needed.

Responsibilities

• Manage and monitor all controls and monitoring systems (EPMS/BMS, FLS, generators, networks) as directed.
• Identify critical events, lead incident management, and follow escalation policies.
• Maintain logs and reports with accuracy and compliance.
• Perform daily rounds, verify health of building systems, and analyze data to address issues.
• Coordinate communications with stakeholders during operations and incidents.
• Process change requests, open/close tickets, and update work orders in CMMS.
• Provide turnover updates and participate in daily staff meetings.
• Collaborate with facilities, vendors, and management; document system changes.
• Coordinate with vendors and contractors, evaluate performance, escalate as needed.

Skills

EPMS/BMS/FLS experience

CMMS experience

Mechanical & electrical systems

Safety/regulatory knowledge

Communication skills

Shift flexibility

Physical stamina

Tools

CMMS tools

Job description

Apple Inc. in Prineville, Oregon seeks a Critical Facilities Operations Center Operator to monitor and manage essential infrastructure in a high‑availability data center.

You will own monitoring systems, respond to alarms, coordinate incident response, and uphold maintenance standards in a 12‑hour shift pattern including graveyard, weekends, and holidays. The role requires hands‑on experience with EPMS/BMS/FLS, CMMS, and mechanical/electrical systems, plus strong communication and