Critical Facilities Operations Center Operator - 12h Shifts

Apple Inc.; Waukee (IA); Híbrido; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

Apple Inc. in Waukee, Iowa, is seeking a Critical Facilities Operations Center Operator for Data Center Operations. The role supports 24/7 critical infrastructure monitoring, incident management, and adherence to Apple maintenance standards in a high-availability environment.

You will own critical space activities, respond to alarms, and coordinate with onsite supervision and vendors. Overtime and weekend coverage are required as part of this fast-paced, high-stakes role.

Qualificações

• 2+ years experience with EPMS, BMS and/or FLS controls systems
• 2+ years of experience in critical facilities, data center environments, industrial plant operations, mission-critical operations center, or military technical ratings (e.g., Navy Nuclear/EM/ET/MM, Navy GSM, USAF mechanical/electrical).
• Experience with maintenance management tools such as CMMS or similar
• Experience with or exposure to mechanical, electrical, and fire life safety systems
• Physical ability to perform tasks that require sitting, standing, bending, stooping, pushing, pulling, and lifting up to 75 lbs.
• Capability to work in varying temperature environments (60°F to 110°F) and follow OSHA work-rest cycles
• Flexibility to work varied shifts, 12-hour day or graveyard shifts, with a readiness for overtime as decided by business needs

Responsabilidades

• Manage and monitor all controls and monitoring systems - including Electrical Power Monitoring Systems, Building Management Systems, Fire/Life Safety, Generator Systems, and Facility Networks - and manipulate control systems as required based on maintenance activities and direction from onsite supervision
• Identify critical events and lead the incident management process, running Emergency Operating Procedures until relieved by management, and escalating issues per the current escalation policy
• Maintain and update logs and reports ensuring accuracy and compliance with applicable standards
• Perform or ensure completion of daily rounds and readings, verify health of building monitoring systems, and employ data-driven analysis to identify and address infrastructure issues
• Manage all FOC communications and disseminate information to relevant stakeholders during normal operations and incidents
• Implement Change Requests for planned facilities work, open incident tickets for break/fix activities, and update work orders with vendor time and notes in the maintenance management system
• Provide updates during turnover meetings on outstanding issues, conduct or participate in daily staff meetings, and ensure the FOC is staffed and maintained at all times
• Collaborate with facilities peers, management, and external vendors while maintaining comprehensive documentation of system changes and site health.
• Coordinate with vendors, contractors, and service providers - ensuring accurate check-in/check-out, evaluating vendor performance, and escalating concerns to management as needed

Ferramentas

EPMS

BMS

FLS

CMMS

Descrição da oferta de emprego

Apple Inc. in Waukee, Iowa, is seeking a Critical Facilities Operations Center Operator for Data Center Operations. The role supports 24/7 critical infrastructure monitoring, incident management, and adherence to Apple maintenance standards in a high-availability environment.

You will own critical space activities, respond to alarms, and coordinate with onsite supervision and vendors. Overtime and weekend coverage are required as part of this fast-paced, high-stakes role.