Data Center Field Technician — Critical Systems

Amazon; New Albany (OH); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Sign-on payments

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s Engineering Operations Technician, DCC Communities, supports 24/7 data center reliability by monitoring electrical, mechanical, and life safety systems and by performing preventive maintenance and rapid troubleshooting.

Based in New Albany, OH or nearby, the role offers on-site work with 12-hour shifts, on-call rotations, and opportunities to work with state-of-the-art data centers. The base pay is hourly with RSUs, sign-on payments, and competitive benefits.

Qualifications

• 2+ years of relevant work experience.
• Technical training or 2+ years of electrical or mechanical, HVAC, fire systems experience.
• 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint).
• High school or equivalent diploma.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations
• May support more than one location/site

Skills

Electrical

Mechanical

HVAC

Fire system

Microsoft Office

Education

High school diploma

Technical training

Tools

MS Office

Job description

Amazon’s Engineering Operations Technician, DCC Communities, supports 24/7 data center reliability by monitoring electrical, mechanical, and life safety systems and by performing preventive maintenance and rapid troubleshooting.

Based in New Albany, OH or nearby, the role offers on-site work with 12-hour shifts, on-call rotations, and opportunities to work with state-of-the-art data centers. The base pay is hourly with RSUs, sign-on payments, and competitive benefits.