Data Center Field Tech: Cabling & Rack Expert

EOS IT Solutions; Santa Clara (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

10 Days of PTO

12 Paid Holidays

Sick Days

401(k) with company match

Job summary

EOS IT Solutions in Santa Clara, CA is hiring a Data Center Technician to join our infrastructure engineering team. You will install, service, and maintain low voltage cabling and data center equipment, focusing on racking, stacking, and ensuring proper connectivity.

You will follow MOP/CMOP guidelines, work with ticket systems, read port maps, perform basic troubleshooting, and coordinate with teammates to meet project timelines and SLAs.

Qualifications

• Associate degree or certification in a technology services/technical discipline, or equivalent work experience.
• Experience in installing, servicing, and maintaining low voltage cable infrastructure systems.
• Ability to install, terminate, and test low voltage cables.
• Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.

Responsibilities

• Install, service, and maintain low voltage category cabling and communications cabling.
• Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.
• Clean fiber and copper connections and perform basic troubleshooting.
• Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
• Operate work ticket systems and interfaces for infrastructure management.
• Read and validate port maps, and perform basic troubleshooting.
• Conduct power distribution and cable management tasks within the infrastructure.
• Coordinate with other team members to ensure efficient project and work order completion.
• Follow company procedures and safety regulations, providing necessary information to operations management.
• Complete necessary documentation in written and electronic formats according to company standards.
• Maintain equipment and supplies inventory as required.
• Respond to emergency situations during or after hours to resolve immediate client concerns and meet SLAs.
• Escalate complex technical issues to senior team members as needed.
• Conduct Service Swaps of live networking devices.

Skills

Low voltage cabling

Troubleshooting

Customer service

Communication

Team collaboration

Driver's license

Education

Associate degree or tech certification

Job description

EOS IT Solutions in Santa Clara, CA is hiring a Data Center Technician to join our infrastructure engineering team. You will install, service, and maintain low voltage cabling and data center equipment, focusing on racking, stacking, and ensuring proper connectivity.

You will follow MOP/CMOP guidelines, work with ticket systems, read port maps, perform basic troubleshooting, and coordinate with teammates to meet project timelines and SLAs.