Data Center Facility Operations Manager, DCEO (AWS)

Amazon; Jeffersonville (OH); On-site; USD 129,200 - 193,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Facility Operations Manager, DCEO, to lead on-site teams and oversee critical infrastructure across data centers in Jeffersonville, OH. You will manage 24x7 operations, ensure high availability, and drive safety and efficiency.

The role requires 4+ years in management with direct reports, plus 5+ years in data center or related environments. Strong leadership and technical acumen are essential for success in this fast-paced, high-stakes setting.

Qualifications

• High school or equivalent diploma.
• 4+ years in a management position with 5+ direct reports.
• 5+ years in data center or mission-critical env with UPS, generators, HVAC, or 7+ years of technical training/experience.

Responsibilities

• Oversee all aspects of data center critical infrastructure with high availability.
• Lead on-site 24x7 shift teams, subs, and vendors per SOPs and safety protocols.
• Drive safety culture and compliance within the team.
• Hire, coach, and develop team members and performance.
• Manage operations budget and expenditures efficiently.
• Lead improvement projects from concept to completion.
• Act as escalation point for facilities issues across systems like UPS, generators, chillers, CRAHU, etc.

Skills

Leadership

Team management

Budget management

Root cause analysis

Safety compliance

Communication

Education

High school diploma

Bachelor’s degree or higher

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Data Center Facility Operations Manager, DCEO

Job ID: 3086366 | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Key Job Responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on‑site teams of 24×7 shift technicians, sub‑contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team.
• Hire, coach, and promote team members. Responsible for team’s career development and performance management.
• Promote healthy team culture and peak morale.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills.
• Respond to out‑of‑hours emergency calls.
• Role may support more than one location/site.
• May assist in the build‑out of new facilities and assist in projects to increase current facility efficiency.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.

Physical Requirements

• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Basic Qualifications

• High school or equivalent diploma.
• 4+ years in a management position with 5 or more direct reports.
• 5+ years of relevant work experience in a data center or other mission‑critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience.

Preferred Qualifications

• Advanced electrical or mechanical certifications (Bachelor’s degree or higher in a relevant engineering discipline).
• 5+ years in a management position with 5 or more direct reports.
• 7+ years working in a data center or other mission‑critical environment with an emphasis on building and equipment operation.
• Excellent understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units.
• Strong verbal and written communication skills, technical writing or business justifications (white paper experience).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Salary range: $129,200.00 – $193,000.00 USD annually, based in Jeffersonville, OH.