Data Center Facilities Lead - 24x7 Ops

Amazon Data Services, Inc.; Boardman (OR); On-site; USD 129,000 - 193,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Data Center Facility Manager to lead the critical physical infrastructure of our data centers. You will ensure high availability, manage on-site technicians and vendors, and drive safety, efficiency, and cost controls across major electrical and mechanical systems.

Expect to engage in project improvements, align with SLAs, and support multi-site operations while maintaining uptime above 99.999%.

Qualifications

• High school or equivalent diploma.
• 4+ years of work in a management position with 5 or more direct reports experience.
• 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience.

Responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure.
• Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team
• Hire, coach, and promote team members.
• Responsible for team's career development and performance management
• Promotes healthy team culture and peak morale
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities-related issues.
• Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills
• Respond to out-of-hours emergency calls.
• Role may support more than one location/site.
• May assist in the build out of new facilities and assist in projects to increase current facility efficiency
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

Education

Bachelor's degree or higher in a relevant engineering discipline

Job description

Amazon Web Services (AWS) seeks a Data Center Facility Manager to lead the critical physical infrastructure of our data centers. You will ensure high availability, manage on-site technicians and vendors, and drive safety, efficiency, and cost controls across major electrical and mechanical systems.

Expect to engage in project improvements, align with SLAs, and support multi-site operations while maintaining uptime above 99.999%.