Data Center Engineering Technician — 99.999% Uptime

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 107,854,000 - 188,859,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to join our team in New Carlisle, IN.

You will act as the front line for hands-on electrical and mechanical equipment preventative maintenance and troubleshooting in mission-critical facilities. The role covers diesel generators, 3‑phase power systems, CRAC, chillers, cooling towers, air handlers, pumps, and related systems, with travel between data centers as needed.

Qualifications

• 2+ years of Microsoft Office products and applications experience.
• 2+ years of electrical or mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Skills

Electrical experience

Mechanical experience

Flexible work schedule

Education

Associate or higher education in related field

Tools

Microsoft Office

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to join our team in New Carlisle, IN.

You will act as the front line for hands-on electrical and mechanical equipment preventative maintenance and troubleshooting in mission-critical facilities. The role covers diesel generators, 3‑phase power systems, CRAC, chillers, cooling towers, air handlers, pumps, and related systems, with travel between data centers as needed.