Data Center Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Ashburn (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Data Center Engineering Operations Technician, where you will ensure the reliability of critical infrastructure systems in some of the world’s most powerful data centers. You will be responsible for monitoring, troubleshooting, and maintaining electrical and mechanical equipment, contributing to the operations of AWS's global infrastructure. This role offers opportunities for career growth and a commitment to work-life balance.

Benefits

Mentorship opportunities

Career growth opportunities

Support for work-life balance

Qualifications

• 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment.
• Experience with Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Conduct daily building rounds to monitor systems for reliability.
• Perform preventive maintenance and troubleshooting on critical equipment.
• Create technical documentation to support change management.

Skills

Electrical systems

Mechanical systems

HVAC

Fire safety systems

Troubleshooting

Education

High school diploma or equivalent

Associates or Bachelor’s Degree

Tools

Microsoft Office

Job description

Data Center Engineering Operations Technician, DCC Communities

Join to apply for the Data Center Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS).

Description

Be part of Earth’s most customer-centric company, supporting the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure reliability and readiness.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers globally. Our Engineering Operations Technicians (EOTs) help keep them that way by testing and implementing the newest technologies and work practices to meet market demands.

We value learning and evolution, helping us lead in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment for 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal SLAs.
• Perform rack installs and decommissioning within SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repairs on electrical and mechanical equipment.
• Create technical documentation to support change management.
• Manage daily work requests from initiation to resolution and execute projects from start to finish.
• Support on-site contractors, sub-contractors, and vendors, ensuring compliance with procedures and legislation.
• Work schedule may vary, including shifts up to 12 hours and on-call rotations, depending on site needs.
• Support may extend to multiple locations/sites.

Physical requirements

• Willingness and ability to work in physical conditions with reasonable accommodations.
• Regularly lift/move up to 39 pounds; participate in group lifts over 40 pounds.
• Maintain balance and perform construction tasks on ladders.
• Perform various physical activities including walking, handling, reaching, stooping, kneeling, crouching, climbing, twisting, bending, grasping, carrying, pushing, and pulling objects.
• Work in environments requiring ear protection.

A day in the life

This role involves hands-on electrical and mechanical equipment maintenance and troubleshooting, reporting to a Data Center Facility Manager. Responsibilities include maintaining and troubleshooting mission-critical equipment such as generators, switchgear, UPS units, batteries, chillers, cooling towers, pumps, motors, fire safety systems, and building automation systems.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling. The team comprises diverse roles including engineers, supply chain specialists, security experts, and operations managers, committed to safety, security, and cost-efficiency.

Why AWS?

Amazon Web Services is the most comprehensive cloud platform, trusted by startups and Fortune 500 companies worldwide. We innovate continuously and value diverse experiences and inclusive culture. We offer mentorship, career growth opportunities, and support work-life balance.

Basic Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment or relevant industry experience.
• 2+ years’ experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

We are an equal opportunity employer committed to diversity and inclusion. Accommodations are available for applicants with disabilities during the hiring process.