Data Center Engineering Operations Technician, Data Center EngineeringOperations

StudySmarter; Germany (OH); On-site; USD 51,358 - 74,183; Full time

Job summary

Amazon is seeking a Data Center Engineering Operations Technician to deliver best‑practice systems across UPS, MV electrical, generators, cooling, and building automation in a data center setting. This hands‑on role requires initiative and proactive problem solving in a dynamic environment.

You will report to the Data Center Engineering Operations Manager and work on a 24x7 schedule, emphasizing safety, preventive maintenance, and collaboration with AWS customers to ensure 100% uptime.

Qualifications

• High school diploma or equivalent required.
• Knowledge of electrical fundamentals and theory.
• Experience in data center engineering preferred.
• Mechanical/HVAC knowledge beneficial.
• German language proficiency (B2) preferred.

Responsibilities

• Maintain safety standards and promote a safety culture.
• Drive continuous improvement of infrastructure procedures and policies.
• Ensure 100% uptime for customer infrastructure.
• Collaborate with internal and external stakeholders to deliver operational excellence.
• Plan and execute preventive maintenance per AWS procedures.
• Monitor and supervise facility via BMS/PMS and walkthroughs.
• Support build-out and retrofit of data center infrastructure.
• Respond to events impacting electrical or mechanical components.
• Review incident reports and provide management updates with actions.
• Draft and maintain SOPs and technical documentation.

Skills

Electrical theory

Mechanical/HVAC knowledge

Data center engineering experience

German B2

Education

High school diploma or equivalent

Job description

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self‑managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

Responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world‑class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to deliver 100% up‑time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site‑critical facility infrastructure is planned and executed to the highest standards, in accordance with AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough…etc.)
• Participation in the successful delivery of build‑out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer‑impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

Basic Qualifications

• High school or equivalent diploma
• Knowledge of key electrical competencies and theoryThis role requires you to be a national of an EU member state

Preferred Qualifications

• Experience in data center engineering
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Proficient in German - B2

Salary

EUR 45,000 - 65,000 per year

EEO Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Gender Neutral

m/w/d