Data Center Engineer

Avance Consulting; Dallas (TX); On-site; USD 75,000 - 115,000; Full time

Job summary

Avance Consulting seeks a skilled Hardware Engineer to troubleshoot and repair data center hardware, and to perform onsite installation, configuration, and maintenance. The role involves working with servers, storage, networking gear, and peripherals in a hands-on environment.

The ideal candidate will diagnose failures, coordinate with vendors, and support upgrades and migrations while maintaining asset documentation.

Qualifications

• Experience supporting and troubleshooting computer hardware and/or data center hardware.
• Understanding of common hardware components and their functions.
• Data Center security awareness.
• High awareness of team communication and information sharing.
• Willingness to read manuals and learn unfamiliar hardware as needed.
• Ability and patience in working with remote teams following direction.
• Experience with server platforms, storage systems, networking hardware, and cabling.
• Familiarity with basic BIOS/UEFI.
• Problem-solving and communication skills.

Responsibilities

• Troubleshoot and repair hardware issues across a variety of systems and devices.
• Perform onsite installation, replacement, and configuration of hardware components.
• Diagnose failures in servers, workstations, storage devices, NICs, memory, motherboards, power supplies, and cabling.
• Work with vendors and support teams to resolve hardware incidents and service requests.
• Support hardware upgrades, refreshes, and migrations and planning of the same.
• Validate equipment readiness, connectivity, and basic functionality after installation or repair.
• Maintain documentation for asset changes, repairs, and site work performed.
• Coordinate with IT, storage, networking, and systems teams as needed.
• Follow change control, safety, and site access procedures.

Skills

Hardware troubleshooting

Server hardware

Team communication

Reading manuals

Problem-solving

Willingness to travel

Onsite diagnostics

Tools

iDRAC

iLO

IMM

Job description

Type: Full Time (Permanent Role)

Position Summary

We are seeking a skilled Hardware Engineer with broad knowledge of computer and data center hardware and the ability to perform onsite troubleshooting, installation, maintenance, and repair. The ideal candidate is comfortable working with servers, storage, networking equipment, peripherals, and related infrastructure in a hands-on environment. Willingness to learn and "can do" team attitude can be substituted for some technical requirements below. .

Key Responsibilities

Troubleshoot and repair hardware issues across a variety of systems and devices

Perform onsite installation, replacement, and configuration of hardware components

Diagnose failures in servers, workstations, storage devices, NICs, memory, motherboards, power supplies, and cabling

Work with vendors and support teams to resolve hardware incidents and service requests

Support hardware upgrades, refreshes, and migrations and planning of the same

Validate equipment readiness, connectivity, and basic functionality after installation or repair

Maintain documentation for asset changes, repairs, and site work performed

Coordinate with IT, storage, networking, and systems teams as needed

Follow change control, safety, and site access procedures

Required Qualifications

Experience supporting and troubleshooting computer hardware and/or data center hardware

Understanding of common hardware components and their functions

Data Center security awareness

High awareness of team communication and information sharing

Willingness to read manuals and learn unfamiliar hardware as needed

Ability and patience in working with remote teams following direction

Experience with server platforms, storage systems, networking hardware, and cabling

Familiarity with basic BIOS/UEFI

Problem-solving and communication skills

Willingness to travel frequently between Dallas–Fort Worth, Carrollton, and Chandler, AZ

Preferred Qualifications

Experience with Dell, HPE, Lenovo, Cisco, EMC, NetApp, or similar hardware platforms

Experience supporting virtualization or enterprise infrastructure environments

Knowledge of iDRAC, iLO, IMM, or other remote management tools

Experience working with service tickets and vendor support cases

Willing to get involved with hardware planning and scheduling

Equipment and tools organization and security consciousness

Physical / Onsite Requirements

Ability to travel frequently between sites as required (Air, hotel, rental car)

Ability to lift and move hardware equipment when required

Willingness to work in data center or office environments

Ability to follow safety and operational procedures during onsite tasks