Data Center Controls Program Lead

Amazon Data Services, Inc.; Herndon (VA); On-site; USD 125,000 - 155,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Technical Infrastructure Program Manager (TIPM) to lead delivery of Controls Deployment and Service programs, including IT infrastructure, data center upgrades, and colocation work. Based in Herndon, VA, you will coordinate with software, hardware, security, and operations teams to drive safe, scalable solutions.

You will own program communications, milestones, and risk management, reporting progress to Controls leadership.

Qualifications

• 3+ years of technical infrastructure management experience.

Responsibilities

• Writing narratives that define program requirements and end-states to gain buy-in and approval from Controls leadership.
• Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting.
• Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews.
• Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery.
• Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately.
• Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements.
• Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems.
• Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery.
• Support and manage the roadmap for a program, including yearly projects and organizational goals.

Skills

Technical infrastructure management

Job description

Amazon Web Services (AWS) is seeking a Technical Infrastructure Program Manager (TIPM) to lead delivery of Controls Deployment and Service programs, including IT infrastructure, data center upgrades, and colocation work. Based in Herndon, VA, you will coordinate with software, hardware, security, and operations teams to drive safe, scalable solutions.

You will own program communications, milestones, and risk management, reporting progress to Controls leadership.