Data Center Colocation Technician (On-Site)

State of Oregon; Salem (OR); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Health coverage

Generous paid time off

Career development

Job summary

State of Oregon is hiring a Colocation Technician to provide technical support, provisioning leadership, and inventory control for Data Center Services’ computer systems and remote sites in Salem. The role emphasizes hands-on problem solving and customer assistance, coordinating with internal teams and vendors.

Ideal candidates will have multi-year Data Center experience, strong network cabling and DCIM tooling knowledge, and the ability to work flexible hours including weekends or evenings as

Qualifications

• Five or more years of information systems experience in Data Center operations.
• Associate’s or higher degree in IT or related field required, plus relevant Data Center experience.
• Bachelor’s degree with a year of Data Center operations experience preferred.

Responsibilities

• Provide technical, troubleshooting, provisioning leadership, and inventory support for Data Center Services’ computer systems and remote sites.
• Lead provisioning for colocation spaces and infrastructure services, ensuring deployment of network, power, and hardware installations.
• Assist customers on the Data Center floor and via phone; manage tickets and escalate alerts to clients and internal teams.
• Collaborate with other technical disciplines and vendors.

Skills

Data Center operations

Network cabling

Troubleshooting

Ticketing systems

Customer service

Problem solving

DCIM tools

Electrical/mechanical systems

On-site collaboration

Education

Associate's degree in Computer Science, Information Technology, or related field

Bachelor's degree in Information Technology, Computer Science, or related field

Two-year accredited vocational training program in information technology or related field

Tools

Microsoft Visio

DCIM software

Ticketing system software

Job description

State of Oregon is hiring a Colocation Technician to provide technical support, provisioning leadership, and inventory control for Data Center Services’ computer systems and remote sites in Salem. The role emphasizes hands-on problem solving and customer assistance, coordinating with internal teams and vendors.

Ideal candidates will have multi-year Data Center experience, strong network cabling and DCIM tooling knowledge, and the ability to work flexible hours including weekends or evenings as