Data Center Cabling & Network Support Technician I

Switch; Grand Rapids (MI); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous Benefits Package

Flexibility & Remote Opportunities

Career Growth Opportunities

Job summary

Switch is seeking a Network Infrastructure Technician I to support our data center network operations in a fast-paced环境. You will perform hands-on installation, testing, and troubleshooting of cabling and related hardware, following defined procedures and safety standards.

You will install and maintain cabling, build support systems, perform hardware setup, test and document results, and assist with vendor activities on-site.

Qualifications

• 1-2 years of experience in telecom, data center operations, or IT support.
• Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber.
• Basic understanding of ANSI and TIA/EIA cabling standards.
• Ability to troubleshoot layer 1 connectivity and basic hardware issues.

Responsibilities

• Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management.
• Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware.
• Install and replace field-replaceable units such as drives, memory, optics, and power components.
• Perform basic hardware setup and access using terminal tools.
• Test cabling using standard tools and document results.
• Create and maintain design layout records for completed work.
• Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems.
• Escort vendors and support on-site customer activities as required.

Skills

Communication

Documentation

Ticketing systems

Troubleshooting

Hardware basics

Education

CompTIA A+ Certification

Network+ Certification

Security+ Certification

Tools

PuTTY

SSH

Job description

Switch is seeking a Network Infrastructure Technician I to support our data center network operations in a fast-paced环境. You will perform hands-on installation, testing, and troubleshooting of cabling and related hardware, following defined procedures and safety standards.

You will install and maintain cabling, build support systems, perform hardware setup, test and document results, and assist with vendor activities on-site.