Data and Performance Analyst

City of Seattle; Seattle (WA); Hybrid; USD 71,000 - 107,000; Full time

Benefits offered by this job

Vacation and sick leave

Medical, dental, vision insurance

Retirement benefits

Life and long-term disability

Job summary

The City of Seattle seeks a Data and Performance Analyst to join the Research, Performance, and Evaluation Group. You will provide reliable data, analytical insights, and strategic guidance rooted in evidence to drive performance improvements.

You will help the Court move toward a data-driven organization by informing strategic objectives and influencing outcomes, reporting to the Lead RPEG Analyst.

Qualifications

• Bachelor's degree in Public Administration, Business Administration, Data Analytics, Statistics, Information Systems, or a related field.
• Three (3) years of increasingly responsible experience in data analysis, performance measurement, program evaluation, business intelligence, or a related analytical field.

Responsibilities

• Partner with stakeholders to understand business needs and identify how data can support strategic objectives.
• Conduct qualitative and quantitative analyses and present findings using a variety of tools and methods.
• Turn complex issues into clear, concise reports and recommendations for diverse audiences.
• Analyze multiple data sources to identify trends and develop performance measures.
• Support implementation of the Court’s case management system, serving as a subject matter expert and super user.
• Develop and monitor performance metrics and dashboards.
• Analyze workflows using Lean or similar methodologies to identify gaps, root causes, and opportunities for improvement.
• Develop and promote internal controls that standardize practices, ensure data accuracy, improve efficiency, and support compliance with policies and regulations.

Skills

SQL

Tableau

Power BI

MS Access

Excel

Education

Bachelor's degree in Public Administration or Data Analytics

Tools

SQL Server

Tableau

Power BI

MS Access

Excel

Job description

The Seattle Municipal Court’s (SMC) mission is to provide a forum for people to resolve alleged violations of the law in a respectful, independent, and impartial manner. The Court is dedicated to advancing social justice by supporting personal, structural, and systemic change in our community and by building a diverse workforce. We work collaboratively toward the City’s vision of racial equity through our participation in the City of Seattle’s Race and Social Justice Initiative (RSJI).

SMC is a highly innovative and progressive court with a community-based approach to judicial administration. Candidates who can work effectively with multicultural communities and are committed to being respectful and impartial when addressing customer issues are encouraged to apply.

About the Position

Seattle Municipal Court is hiring a Data and Performance Analyst (StratAdv-1, Ex) to be a key member of our Research, Performance, and Evaluation Group (RPEG). In this role, you will provide reliable data, analytical information, and strategic, client-centered performance improvement guidance rooted in evidence.

You will be integral to moving the Court forward as we work to become a data-driven organization. This highly technical position will inform the Court’s strategic objectives and influence outcomes. The position reports to the Lead RPEG Analyst.

In this role, you will:

• Partner with stakeholders to understand business needs and identify how data can support strategic objectives
• Conduct qualitative and quantitative analyses and present findings using a variety of tools and methods
• Turn complex issues into clear, concise reports and recommendations for diverse audiences
• Analyze multiple data sources to identify trends and develop performance measures
• Support implementation of the Court’s case management system, serving as a subject matter expert and super user
• Develop and monitor performance metrics and dashboards
• Analyze workflows using Lean or similar methodologies to identify gaps, root causes, and opportunities for improvement
• Develop and promote internal controls that standardize practices, ensure data accuracy, improve efficiency, and support compliance with policies and regulations

Minimum Qualifications:

• Bachelor's degree in Public Administration, Business Administration, Data Analytics, Statistics, Information Systems, or a related field; OR
• A combination of education and professional experience that demonstrates the knowledge, skills, and abilities necessary to perform the work.
• Three (3) years of increasingly responsible experience in data analysis, performance measurement, program evaluation, business intelligence, or a related analytical field.

You will be prepared to take on this role if you have following experience, commitments, and skills:

Experience:

• Collecting, cleaning, structuring, managing, and presenting data using tools such as SQL Server, Tableau, Power BI, MS Access, Excel, and other data and visualization platforms
• Applying statistical and analytical techniques to identify trends and inform decisions

• Developing and using performance metrics and continuous improvement methodologies (e.g., Lean)
• Building dashboards and data visualizations that support leadership decision-making
• Strong written and verbal communication skills, including explaining complex information to varied audiences

Skills and knowledge:

• Knowledge of data governance, data management, and best practices for data use
• Strong research and evaluation skills
• Ability to work with stakeholders to define, assess, and refine performance measures for complex systems and processes
• Effective time management, with the ability to juggle competing priorities and meet deadlines
• Adaptable communication style for different audiences and situations
• Ability to present ideas clearly and build support for innovative solutions

Commitment to:

• Advancing equity, social justice, diversity, and inclusion through data-informed performance outcomes
• Innovation and continuous improvement that positions the Court as a leader in the judicial system

Who may apply

This position is open to all individuals whose experience; skills and abilities are aligned with the qualifications as presented above. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Why Work at the City

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.

Hiring Process

In addition to completing your online application, the following attachments are required for your application to be considered complete:

• Resume
• Cover Letter describing how your skills and experience align with the stated job responsibilities and qualifications.

Salary

The full salary range for this role is $51.88 - $77.82 per hour. New employees will begin at $55.00 - $69.00 hourly.

Work Environment

This position may allow for the flexibility of a hybrid work schedule. Individual schedules will be agreed upon by the employee and their manager.

Benefits

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. Additional information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits

Additional Information

• A job offer is contingent upon successfully passing the court's background check. The background check includes a criminal history background review, fingerprinting, and reference checks.

• This is a full-time position, working 40 hours per week.

• For more information, visit www.seattle.gov/courts.

If you have any questions, please contact Pharez Freeland at [e-mail]