Data and Administration Coordinator

Contact Community Services; Village of East Syracuse (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Contact Community Services seeks a Data and Administrative Coordinator to support the School Services division. You will analyze data, develop dashboards, and produce reports for internal and external stakeholders while assisting senior management with administrative duties.

The role requires an associate degree or equivalent experience and at least 3 years in data/reporting within an office setting. Strong Excel, Office, and collaboration with IT/vendors are essential.

Qualifications

• Associate degree or related experience required.
• Minimum 3 years of office data experience with reporting.

Responsibilities

• Monitor data for the School Services division and report to leadership.
• Analyze metrics such as engagement, utilization, and outcomes.
• Develop and maintain data collection tools and dashboards.
• Prepare reports for internal/external stakeholders and troubleshoot data issues.
• Provide administrative support to senior management and coordinate with IT/vendors.
• Attend meetings, take minutes, and assist with outreach activities.
• Order supplies and support program administration as needed.

Skills

Data analytics

Dashboard creation

Confidential data handling

Communication skills

Organizational skills

Detail-oriented

Coding skills

Reliability/transportation

Microsoft Office Suite

Education

Associate degree or related experience

Tools

Microsoft Excel

Google Workspace

Microsoft Office Suite

Job description

The Data and Administrative Coordinator is a key position that works with senior management of the division to ensure that division objectives and outcomes are being met. They are responsible for monitoring a variety of data integral to the operation and reporting of activity in the School Services division. The Data Supervisor will analyze, create and maintain reports: report for the data to key internal and external stakeholders, troubleshoot data gathering and analysis problems. In addition, this position will also provide administrative support to the senior management of the division.

Duties And Responsibilities

• Maintain an expert level of knowledge of the data available for activities within the School Services division, analyzing key metrics such as student engagement, service utilization, and program outcomes using advanced data analytics
• Have a deep understanding of program objectives and goals and how to develop data collection tools to measure outcomes.
• Develop a comprehensive understanding of program objectives and goals to design data collections tools to evaluate program effectiveness.
• Continually update and maintain program data such as; student activities, training sessions, and outreach efforts.
• Collaborate with grant managers and stakeholders to provide actionable data for monitoring the effectiveness of current grants, helping to secure funding and track outcomes.
• Receive requests for training from external organizations and coordinate with School Services Leadership.
• Work with IT Manager and external vendors and consultants to provide IT support to the division.
• Work in conjunction with School Services Leadership on coordinating outreach and other agency events.
• Order program supplies to include office supplies, equipment, etc.
• Attend and take minutes at School Services staff meetings. Disseminate as appropriate.
• Accept and perform other duties as assigned to contribute to the overall success of Contact’s mission and goals.

Education and Experience Requirements

• Business or technical related associate degree or related experience equivalent to an associate degree required.
• A minimum of 3 years of related office experience that includes working with data and generating reports.

Knowledge and Skills Needed to Perform Effectively in this Position

• Skilled in data analytics, creating dashboards, and managing large datasets.
• Expert in Microsoft Excel for indepth analysis.
• Experienced in handling confidential client data and generating reports.
• Proficient in Microsoft Office Suite and Google Workspace for presenting and reporting.
• Strong communication, interpersonal, and organizational skills.
• Detailoriented with the ability to prioritize tasks and work with various software programs.
• Coding skills are preferred.
• Must have reliable transportation.

Physical Dimensions

• Regular walking, driving, and the ability to lift up to 20 pounds.
• Reasonable accommodation will be made for individuals with disabilities

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Note: This position description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the program. This document does not constitute a contract of employment, implied or otherwise. Employment remains “at-will.”

Contact Community Services, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.