Data Analytics & Reporting Manager

Triad Financial Services, Inc.; Jacksonville (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

Triad Financial Services, Inc. seeks a Data Analytics & Reporting Manager to lead BI, analytics, and reporting for Mortgage Operations. You will direct a multi-disciplinary team to develop enterprise BI solutions, roadmaps, and KPI frameworks that standardize data and enable business transformation.

You will collaborate with stakeholders and executives to maintain KPIs, ensure timely data delivery, and drive continuous improvement in reporting services, budgets, and processes.

Qualifications

• 5+ years of mortgage or financial services experience.
• 7+ years in a management role.
• Proficient with SQL, SSIS, SSRS, Access and Excel.
• Strong written and verbal communication.
• Analytical and diagnostic skills.
• Ability to multi-task and own project parts.
• Proven track record of operational process improvement.

Responsibilities

• Directs the design, development, maintenance, and support of data analytics, reporting, and BI solutions.
• Provide strategic leadership, planning, analysis, and business process support for BI, KPIs, analytics, dashboards and reporting.
• Lead system solution planning, design, database modeling, and testing.
• Collaborate with stakeholders to understand needs and insights requirements.
• Define, develop and maintain Key Performance Indicators with leadership.
• Develop multi-year roadmaps aligning priorities and technology standards.
• Manage day-to-day production support for BI and reporting systems.
• Drive continuous improvement via monitoring and process enhancements.
• Develop budgets and financial reports to support maintenance and development.
• Work with IT management on data accuracy and timely data delivery.
• Recruit, develop, retain, and motivate a high-performance BI team.

Skills

Leadership

Strategic planning

Communication

Data analytics

BI

Stakeholder management

Tools

SQL

SSIS

SSRS

Excel

Access

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Data Analytics & Reporting Manager

Position Overview

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Data Analytics & Reporting Manager to join our growing team. The Data Analytics & Reporting Manager is responsible for managing business intelligence (“BI”), data analytics, and reporting for mortgage operations. You will manage and direct strategy over a multi-disciplinary team of business/systems analysts, data analysts, and report analysts in developing, implementing, and supporting Mortgage Operations BI, reporting and dashboard solutions.

You will develop enterprise strategies and roadmaps to standardize, integrate, develop, and implement common solutions to support business transformation and process improvement initiatives. You are responsible for ensuring the successful execution of initiatives while providing reliable day-to-day data support for application and business processes.

Essential Functions:

• Directs the design, development, maintenance, and support of data analytics, reporting, and business intelligence solutions that meet business needs.
• Provide strategic and operational leadership, planning, analysis, and business process support for the following types of processes/systems:
  • Business Intelligence
  • Key Performance Indicators
  • Business Analytics, Dashboards, and Reporting
  • Decision Support Systems
• Provide direction and leadership regarding system solution planning, systems analysis, systems design, database modeling, systems construction and systems testing.
• Work closely with stakeholders to understand their needs, expectations, and insights requirements.
• Work with stakeholders and executive leadership to define, develop and maintain Key Performance Indicators.
• Develop multi-year roadmaps, incorporating business priorities, strategy, and technology standards.
• Manage the day-to-day production support for all BI and reporting systems.
• Achieve continuous improvement in services via implementation of monitoring solutions and process improvements.
• Develop budgets and financial reports as necessary to support ongoing maintenance and development of existing systems and applications.
• Works with the IT management team on overall application vision and strategy to ensure continuous flow of accurate and timely data.
• Recruit, develop, retain, and motivate a reporting, analytics, and BI team operating at a high-performance level.

Education and/or Work Experience Requirements:

• 5+ years of experience in the mortgage industry or other financial services industry.
• 7+ years of experience within a management role.
• Experience with SQL, SSIS, SSRS, Access and Excel is required.
• Consistently demonstrates clear and concise written and verbal communication.
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices.
• Demonstrated analytic/diagnostic skills.
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
• Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
• Proven track record of operational process change and improvement