Data & Analytics Platform Services Lead

Tech Mahindra; Florham Park (NJ); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Holidays

Parental leave

Sick leave

Job summary

Tech Mahindra in Florham Park, NJ is seeking a lead for the Microsoft Data & Analytics Platform managed services, covering Fabric, Power BI, Power Platform, Copilot Studio and Azure. The role focuses on governance, intake, prioritization and capacity planning with executive reporting.

Responsibilities include establishing a robust support operating model, escalations, service improvements, and aligning platform roadmaps with security and risk management, while coordinating across engineering and

Qualifications

• Bachelor's or higher degree is the minimum entry required for the position.

Responsibilities

• Lead end-to-end Microsoft Data & Analytics Platform managed services operations across Fabric, Power BI, Power Platform, Copilot Studio and Azure.
• Own service governance, intake management, prioritization, capacity planning, SLA adherence and executive reporting.
• Establish and manage support operating model, escalation framework, service improvement plans and stakeholder communications.
• Drive proactive platform adoption, operational excellence, risk management, security compliance and platform roadmap alignment.
• Coordinate cross-functional engineering, security and support teams to deliver scalable and reliable platform services.

Education

Bachelor's or higher degree

Job description

Tech Mahindra in Florham Park, NJ is seeking a lead for the Microsoft Data & Analytics Platform managed services, covering Fabric, Power BI, Power Platform, Copilot Studio and Azure. The role focuses on governance, intake, prioritization and capacity planning with executive reporting.

Responsibilities include establishing a robust support operating model, escalations, service improvements, and aligning platform roadmaps with security and risk management, while coordinating across engineering and