Data Analytics Manager

TaskVerse; United States; On-site; USD 123,000 - 209,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligible

Healthcare

Job summary

City National Bank seeks a Data Analytics Manager to lead a team delivering strategic insights and comprehensive reporting for Consumer Banking and related products.

You will oversee product performance, customer segmentation, and sales analytics while collaborating with senior leaders to optimize offerings and experiences across geographies.

Qualifications

• Bachelor’s degree or equivalent is required.
• 7+ years of professional experience in data analytics.
• 5+ years in banking/financial services and 2+ years in leadership managing analytics teams.

Responsibilities

• Lead analytics initiatives for consumer and small business products to derive insights.
• Develop KPI insights, customer segmentation, and product optimization opportunities.
• Collaborate with wealth and treasury management to align analytics standards.
• Deliver executive dashboards and timely insights to guide decisions.
• Mentor and develop a team of analytics professionals.

Skills

Analytical thinking

Leadership

Strategic thinking

Communication

Business acumen

Education

Bachelor's degree or equivalent

Tools

Tableau

Power BI

Alteryx

Snowflake

Job description

About The Company

Since its inception in 1954, City National Bank has distinguished itself as a leading financial institution committed to serving entrepreneurs, small businesses, and high-net-worth individuals. Founded by entrepreneurs for entrepreneurs, the bank has built a legacy rooted in integrity, community engagement, and delivering unparalleled client service. As a subsidiary of the Royal Bank of Canada, one of North America's most diversified financial services companies, City National leverages its parent company's resources while maintaining a local, personalized approach to banking. The bank's culture emphasizes innovation, collaboration, and a dedication to helping clients and colleagues flourish, making it a respected name in the financial industry.

About The Company

Since its inception in 1954, City National Bank has distinguished itself as a leading financial institution committed to serving entrepreneurs, small businesses, and high-net-worth individuals. Founded by entrepreneurs for entrepreneurs, the bank has built a legacy rooted in integrity, community engagement, and delivering unparalleled client service. As a subsidiary of the Royal Bank of Canada, one of North America's most diversified financial services companies, City National leverages its parent company's resources while maintaining a local, personalized approach to banking. The bank's culture emphasizes innovation, collaboration, and a dedication to helping clients and colleagues flourish, making it a respected name in the financial industry.

About The Role

The Data Analytics Manager at City National Bank plays a pivotal role in driving data-driven decision-making across the organization. This leadership position involves managing a team of analytics professionals to deliver strategic insights and develop comprehensive reporting solutions for Consumer Banking and Consumer & Small Business products. The manager will oversee critical analytical initiatives related to product performance, customer segmentation, sales pipeline analysis, and executive dashboard development. Collaborating closely with senior leaders, the role aims to optimize product offerings, enhance customer experiences, and support strategic initiatives that impact multiple geographies and lines of business. This role requires a blend of hands-on analytics expertise and leadership capabilities, ensuring the team delivers high-quality insights that influence business strategies. The manager will work cross-functionally with internal partners such as wealth management, treasury management, and sales teams to align analytics standards, support product performance evaluation, and improve operational efficiencies. The position offers an exciting opportunity to shape the bank's data strategy, influence senior management decisions, and contribute to the growth and success of the organization.

Qualifications

The ideal candidate will possess a strong educational background and extensive experience in data analytics within the banking industry. A Bachelor's Degree or equivalent is required, along with a minimum of seven years of professional experience in data analytics. Additionally, candidates should have at least five years of experience working within banking or financial services and a minimum of two years in a leadership role managing teams of analytics professionals. Strong quantitative skills, proficiency in SQL, and expertise with BI tools such as Tableau and Power BI are essential. Knowledge of Alteryx, Snowflake, and Tableau will be advantageous. The candidate must demonstrate excellent communication skills, strategic thinking, and the ability to work effectively in a deadline-driven environment while maintaining accuracy and attention to detail. Leadership, relationship-building, and the capacity to develop senior management-level presentations are crucial for success in this role.

Responsibilities

• Lead analytical initiatives for consumer and small business products, including loans and deposits, to derive actionable insights on product performance and customer behavior.
• Develop and present insights related to key performance indicators (KPIs), customer segmentation, and product optimization opportunities.
• Support cross-sell strategies and partner-managed product analytics, ensuring alignment with internal standards and methodologies.
• Collaborate with internal teams such as wealth management and treasury management to deliver comprehensive analytics and support strategic initiatives.
• Provide timely insights to address critical issues, recommend process improvements, and enhance operational efficiency.
• Design and perform scenario analysis for client segmentation models, supporting targeted marketing and sales strategies.
• Conduct detailed client analytics to identify customer cohorts, enabling personalized service offerings and value-based segmentation.
• Support the rollout of marketing campaigns by developing business cases, implementation plans, and performance reporting.
• Manage sales pipeline reporting, providing insights into product performance and sales team effectiveness.
• Create and maintain executive dashboards and reports for senior leaders, ensuring data accuracy, consistency, and accessibility.
• Maintain and enhance reporting infrastructure to adapt to evolving business needs and technological advancements.
• Lead, mentor, and develop a team of analytics professionals, establishing clear performance expectations and providing ongoing feedback.
• Prioritize workload, ensure timely project delivery, and foster a culture of continuous improvement.
• Ensure compliance with all operational, credit, and regulatory policies, including the Bank Secrecy Act, Know Your Customer, and Fair Lending practices.

Benefits

• City National Bank offers a competitive compensation package, with starting base salaries ranging from $122,535 to $208,715 annually, commensurate with experience and skills.
• The role is eligible for bonuses and commissions, providing additional earning potential.
• Employees benefit from comprehensive healthcare plans, including Medical, Dental, and Vision coverage, available from the first month of employment.
• The bank also provides a generous 401(k) plan with company matching contributions to support long-term financial security.
• Colleagues have access to extensive career development resources, including tuition reimbursement, internal upskilling, and training programs designed to foster professional growth.
• The bank emphasizes work-life balance through its Valued Time Away policy, which includes vacation, sick leave, and volunteer time.
• Additional benefits include specialized health and family planning programs, such as fertility benefits and support for chronic health conditions.
• City National also supports career mobility through dedicated recruitment teams and fosters a sense of community via Colleague Resource Groups, encouraging networking and engagement across diverse groups.

Equal Opportunity (in last)

City National Bank is committed to fostering an inclusive environment where diversity is valued and leveraged to enhance our organization. We are an equal opportunity employer and do not discriminate against any applicant or employee based on race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard